Job Posting 99400

Group Facilitator
PLEA Community Services Society of BC
Vancouver & Lower Mainland, Fraser Valley
Maple Ridge
closed 15 days ago (Wed, 14 Feb)
part time - temporary / contract  •  $32.79 - $37.64 per hr

PLEA Community Services is currently seeking two (2) Excluded Part-Time Group Facilitators for the TransSupport program within our Ridge Meadows Youth Services team. The proposed start date for these term contracts is on April 2, 2024, and they will end on March 31, 2025. 

Our TransSupport Program provides a safe space for youth to gather together. Through facilitated conversations youth are provided with the information, resources and advice they need to transition successfully. At the same time, in a separate room, parents and family members of transgender youth also meet to share their own experiences, offer support and to let others know that they are not alone. Our aim is to provide youth and their family members with safe, supportive and open environments so they can receive much-needed emotional and practical support as they navigate this life transition. The support groups are held in Burnaby, Tri-Cities and Ridge Meadows. 

Position Type: Part-Time

Location: Maple Ridge, BC

Hours of Work: The usual hours of work are different for each of these positions and are as follows:

  • Schedule 1: 5:00PM to 8:00PM on assigned group nights based on six 3-hour evening shifts per month (i.e. two Tuesdays and four Wednesdays). 
  • Schedule 2: 4:30PM to 9:30PM on assigned group nights based on six 5-hour evening shifts per month (i.e. two Tuesdays and four Wednesdays). 

Minimum Requirements: a Diploma from a post-secondary institution in a related human/social services field is preferred, or an equivalent combination of education, training, and experience:, one (1) and at least one (1) year of direct program delivery experience in the community social services sector with a demonstrated working knowledge of facilitation skills and community-based programs.

Who We Are:

PLEA is an accredited, not-for-profit, charitable community services agency that has operated throughout BC for more than 40 years. We deliver high quality, innovative services to children, youth, adults, and families facing significant challenges in their lives. PLEA is an ally in reconciliation. The organization is committed to providing culturally safe programs and continuing to work towards breaking down the barriers that cause harm to Indigenous people and communities.

What You Will Do: 

  • Organize and facilitate six TransSupport group sessions per month that support parents/caregivers of transgender youth in the North Fraser Region. Cultivate an environment that allows civil dialogue and input from all participants. Keep the group on topic and mediates any conflict that may occur.
  • Assist with the promotion of the TransSupport group through a variety of initiatives intended to reach as many participants as possible.
  • Manage and respond to inquiries about the group in a timely fashion.
  • Coordinate the pre-planning, set-up and clean-up of the groups and manage the refreshment/food budget.
  • Facilitate access to community resources and specialized services when required by youth and their families/caregivers to ensure they receive services that are integrated, timely and meet their identified needs.
  • Maintain necessary program reports and statistics. Ensure that all records, reports, and documentation pertaining to service delivery are accurate, complete and in compliance with PLEA’s policies and procedures.
  • Upon prior approval from the Program Manager, purchase applicable resources and arrange for guest speakers to present to the group.
  • Report any concerns that may arise from either the youth, or parent support, groups to the attention of PLEA Management.
  • Attend monthly supervision meetings with the assigned Program Manager. Expenses that require reimbursement are to be submitted to the Program Manager at these meetings.
  • Attend All Staff events whenever possible.
  • Adhere to all policies and procedures established by PLEA and meets the performance expectation of the position in a manner that demonstrates compassion and respect for all persons served. Exercises the responsibilities of the position in a manner consistent with the philosophical approach and mandate of the program.
  • Perform other related duties as required.

What You Will Bring:

  • Knowledge of theory, principles, and best practices with respect to providing services to the transgender community.
  • Familiarity with local clinical access and options for transgender and/or gender diverse communities.
  • Excellent interpersonal communication, counselling, facilitation, and conflict management skills.
  • Demonstrated ability to prepare accurate and comprehensive written reports.
  • Demonstrated proficiency in teaching others and an ability to work collaboratively with parents, partners and stakeholders that provide support to youth.
  • Demonstrated ability to work effectively with others, enjoys the company of young people and an ability to present concepts to youth of a sensitive nature.
  • Demonstrated ability to support youth and parents who may be reluctant to engage, and to be sensitive and understanding of their social realities including issues of race, culture, religion, gender identity, sexual orientation, poverty, and lifestyle.
  • Ability to facilitate and work through difficult group dynamics effectively.
  • Demonstrated ability to work effectively on a team with other program staff, community professionals and other collaterals; use good judgement; have sound understanding of boundaries and disclosing reported information; manage conflicts constructively; work independently and be accountable for results.
  • Excellent organization, time, and general management skills.
  • Ability to reflect, promote, and protect the culture and integrity of the agency and the services it provides, and to manage situations with tact and diplomacy.
  • Experience supporting transgender and/or gender diverse communities
  • Knowledge of government and accreditation standards, application legislation and policies with respect to the human services sector is considered an asset.
  • Computer skills including: Windows, Microsoft Office, and familiarity with database programs.

PLEA Benefits and Perks:

  • Education and Training Fund.
  • Physical Activity Fund. 
  • Employee and Family Assistance Program (EFAP): confidential and voluntary counselling support services and wellness resources.
  • Discounted Membership Fees for Club 16 Trevor Linden and She's Fit.
  • Employee Recognition Program (i.e., long service awards).
  • Agency-Sponsored Social Events (i.e., summer barbecue, annual holiday party, and team days).
  • Perkopolis Membership - exclusive managed discount, reward, and benefits programs.

Additional Requirements:

  • Satisfactory Criminal Record Clearance.
  • Must possess a valid Occupational First Aid Level 1 Certificate or be willing to obtain one prior to hire.
  • Documentation that applicant is legally approved to work in Canada.
  • Our funding contracts require that successful applicants are fully vaccinated against COVID-19 prior to their start date.

Please submit a resume and cover letter referencing the competition number 2024011GF2. Closing date for Internal Applications: Tuesday, February 6, 2024 at 4:30PM. If the positions are not filled internally, they will remain open until filled. These positions are excluded from the BCGEU membership.

Note: PLEA conducts primary source verification of applicant's credentials including education, training, work history, and licensure.

We thank all applicants for their interest; however, only those shortlisted for an interview will be contacted.


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