Job Posting 99480

Tenant Engagement Worker
BC Housing
Vancouver & Lower Mainland
closing tomorrow (Fri, 1 Mar)
full time  •  TBD


($56,796.64 - $65,740.30 Annually)


Reporting to the Manager, Tenant Engagement, the Tenant Engagement Worker (TEW) is responsible for building trust, respect, and social ties between neighbours in buildings directly managed by BC Housing. The TEW is also responsible for building resilient communities that are better prepared to respond to extreme weather events. He/She/They will work to strengthen tenant engagement, build positive relationships among tenants, as well as connections with resources in the broader community with the goal to create and implement sustainable, inclusive, and impactful housing programs that address housing challenges and improve the quality of life for individuals, families, and communities.

The TEW plays a critical role in promoting the safety and well-being of tenants. The incumbent is responsible for fostering community engagement and building partnerships to create resilient communities by ensuring that the tenants have the resources, access and support required to face unexpected challenges.


The successful candidate will have the following:


  • Bachelor’s degree or diploma in social science, community development, community mental health, recreational therapy, or other relevant discipline
  • Considerable progressive experience in planning, administering, initiating, and managing community development and volunteer programs that serve vulnerable tenants
  • Some experience in psychosocial focus program planning with diverse populations that face multiple barriers to successful housing.
  • Sound experience working with diverse tenant populations and with agencies in the broader community to develop partnerships which provide a range of services and supports to vulnerable citizens and respond to community needs.
  • Or an equivalent combination of education, training, and experience acceptable to the employer.
  • Tier 4 Criminal Record Check Required.


  • Sound knowledge of affordable housing policies, programs and planning practices, community development and housing management practices.
  • Sound knowledge of current social issues such as homelessness, mental illness and drug addiction, seniors and impacts of extreme weather for vulnerable tenants.
  • Sound understanding of community engagement approaches; general knowledge of community agencies, the services they provide and methods of access
  • Strong analytical, problem-solving and time management skills
  • Excellent oral and written communication skills including public speaking, presentations, and workshop facilitation
  • Strong skills to negotiate, mediate and resolve conflicts
  • Proficient in computer applications and software including MS Word, Excel, PowerPoint, and Outlook
  • Ability to learn and understand BC Housing programs, policies, and operational structure
  • Ability to build relationships, work independently, manage multiple tasks, and adapt to changing priorities in a fast-paced and dynamic environment
  • Ability to summarize and explain complex program information
  • Ability to organize and administer programs to a diverse population
  • Ability to work effectively across organizational departments, in a team and partnership context
  • Ability to apply high level of discretion in establishing supportive, confidential, trusting relationships with tenants facing multiple barriers
  • Ability to travel and work periodic evenings and weekends; transportation arrangements must meet the operational requirements of the position.
  • Valid Class 5 BC driver’s license and access to a vehicle
  • Please Note: Successful applicant(s) are subject to a satisfactory criminal record search and are required to maintain Security Clearance throughout their employment

Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact  to arrange a call.

How to Apply:

Please review the attached job description for a complete list of duties, qualifications and competencies.  To be considered for this competition, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position.  This information will be used as part of the selection process.

Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.


Please review the Job Description prior to applying

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As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.

Only applications submitted using the Online Recruitment System at will be accepted

If you are passionate about what you do and want to use your expertise to engage in a meaningful and challenging work, please apply to join our team today at

At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous Peoples, Persons with Disabilities and Disabled People, persons of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference.  We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact .

We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.

- Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact to arrange a call.)


Have questions/issues about the application process? Please see our FAQ’s for some useful information.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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