Job Posting 99491

Project Lead Income Tax Clinic (Coordinator)
Sources Community Resources Society
Vancouver & Lower Mainland
closes in 13 days (Thu, 7 Mar)
part time - temporary / contract



Location: Volunteer Services location and outreach activities within the community


Hours: This is a temporary position for 30 hours/week during business hours and potentially on the weekends.


End date: 16 weeks from starting data


We are looking for a Project Lead Income Tax to join our Sources Volunteer Services team. This individual must be energetic, creative, and passionate about bringing communities together.


About Sources


SOURCES is a community-based non-profit organization providing support and hope to communities in the Lower Mainland, on Vancouver Island, and across Northern BC. Sources strives to create vibrant and resilient communities through support to adults, children, youth, and families facing challenges in life such as mental health, disability, poverty, substance use, and conflict. We support our communities through leadership, education, and volunteerism.


Sources is committed to learning about, celebrating and incorporating Indigenous knowledge into our practices as we continue our work in truth and reconciliation. People of all races, cultures, ethnicities, 2SLGBTQIA+, and abilities are welcomed to work with us. We value diversity, respect, and collaboration as we promote our mission: social wellness for our community.


Position Summary

In collaboration with the Volunteer Resources team, the Project Lead is responsible for organizing the Sources Income Tax Clinic. Recruiting, training, engaging, scheduling and ongoing support for volunteers during the Income Tax Season. The Lead will play an integral role in the coordination of the clinic's overall operation.


Accountable to


Manager of Volunteer Resources


General Responsibilities:


Duties include but are not limited to the following:

  • Supervise and diligently coordinate the day-to-day operations of the Income Tax Clinic.
  • Efficiently manage and synchronize activities across all six clinic locations.
  • Recruit, train, and schedule volunteers to ensure optimal coverage for the Income Tax Clinic.
  • Proficiently utilize and maintain the volunteer management database (Better Impact).
  • Organize and lead continuous volunteer training sessions, along with recognition initiatives.
  • Address volunteer and/or client issues and document relevant information.
  • Maintain the Income Tax inventory database.
  • Maintain all training manuals and resources.
  • Assist with the delivery of volunteer training workshops within Sources.
  • Assist with the promotion of volunteerism in the community
  • Maintain accurate statistics and generate comprehensive reports as required.
  • Undertake any other duties deemed necessary for the smooth functioning of the program.


Program Specific Responsibilities:


  • Participates in quality improvement and evaluation processes.
  • Engages in ongoing learning and professional development related to Indigenous histories, cultures, and perspectives, and applying this knowledge to workplace.
  • Creates and maintains a safe and welcoming environment within the organization, and addresses any instances of discrimination, harassment or other forms of harmful behaviour that don’t support the principles of diversity, equity, inclusion, and belongingness.
  • Participates in research and development of future initiatives in consort with others.
  • Represents Sources and actively promotes its objectives to clients, families, the general public, other organizations, government, etc.




  • Diploma or equivalent proven experience in a related field.
  • Experience in a related field, preferably in a non-profit setting working.
  • Ability to maintain open and direct communications between self/clients and self/volunteers. Communication also includes the ability to express oneself clearly, both orally and in writing.
  • Possess an understanding of the issues related to poverty and the ability to handle sensitive client issues with tact and non-judgement.
  • Ability to relate to individuals across all socioeconomic, sexual orientation and gender expressions, and cultural groups, looking through a lens of poverty and trauma-related issues.
  • Flexibility, adaptability, initiative and creativity. Ability to modify tasks to the unique needs of the program.
  • Precision and attentiveness – essential in performing the diversified range of duties. The job is subject to multiple deadlines and frequent interruptions, resulting in time pressure for the accomplishment of tasks. Must be able to identify urgent work items and set priorities.
  • Ability to work with others but able to function independently while managing tasks and deadlines.
  • Ability to maintain open and direct communications with clients and volunteers. Ability to work through potentially difficult and stressful situations with proven crisis resolution skills.
  • Effectively utilize Microsoft Office Suite including Excel, Word, Outlook, and other data systems including Better Impact, and Smartsheets.
  • Experience in scheduling and CVITP
  • Non-violent Crisis Intervention Training an asset.
  • Occupational First Aid an asset.
  • Valid Class 5 BC Driver's License and driver's abstract an asset.
  • Criminal Record Check [vulnerable sector check].


Start Date: ASAP


Salary: $26.00


Benefits (if applicable):


  • Available after 3 months of the contract.
  • 100% employer paid coverage for extended health and dental
  • Long term disability, life insurance, critical illness insurance, accidental death & dismemberment coverage
  • Employee & Family Assistance plan
  • Pension plan


Closing Date: Closing date: Until Filled Qualified internal applicants (staff and volunteers) may be interviewed on an ongoing basis and before the closing date.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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