Position: Community Engagement Assistant
Location: Volunteer Services location and outreach activities within the community
Hours: 30 hours per week [Monday to Friday]. Some evening and weekend work is required.
End date: June 30, 2024 with possible extension based on funding.
We are looking for a Community Engagement Assistant to join our Sources Volunteer Services team. This individual must be energetic, creative and passionate about bringing communities together.
SOURCES is a community-based non-profit organization providing support and hope to communities in the Lower Mainland, on Vancouver Island, and across Northern BC. Sources strives to create vibrant and resilient communities through support to adults, children, youth, and families facing challenges in life such as mental health, disability, poverty, substance use, and conflict. We support our communities through leadership, education, and volunteerism.
Sources is committed to learning about, celebrating and incorporating Indigenous knowledge into our practices as we continue our work in truth and reconciliation. People of all races, cultures, ethnicities, 2SLGBTQIA+, and abilities are welcomed to work with us. We value diversity, respect, and collaboration as we promote our mission: social wellness for our community.
Description of position
Reporting to the Manager of Volunteer Resources, the Community Engagement Assistant is a temporary employee of Sources Community Resources. The Community Engagement Assistant will provide direct service and administrative support to the programs operated by Sources Seniors’ Hub and Volunteer Services. The focus will be on assisting with program development for older adults that create meaningful opportunities to participate in their community through volunteerism that align with Sources’ values of diversity, equity, and inclusion.
Manager of Volunteer Resources
- Duties include but are not limited to the following:
- Cultivate and maintain positive relationships with seniors participating in programs and offer one-on-one support.
- Act as a liaison between seniors and relevant programs, addressing concerns and ensuring a positive experience.
- Assist with the recruitment, training, orientation, scheduling and recognition of Sources’ volunteers.
- Provide support to daily operations of Volunteer Services programs including Dental Clinic, Income Tax Clinic, Shop by Phone, Volunteer Wheels, and other programs.
- Assist with the Seniors Hub program in supporting and providing age-friendly services to older adults in accessing information, benefits, pensions, and other applications while increasing social connectedness in the community.
- Assist with the coordination of Sources’ participation in community events as needed.
Program Specific Responsibilities:
- Participates in quality improvement and evaluation processes.
- Engages in ongoing learning and professional development related to Indigenous histories, cultures, and perspectives, and applying this knowledge to workplace.
- Creates and maintains a safe and welcoming environment within the organization, and addresses any instances of discrimination, harassment or other forms of harmful behavior that don’t support the principles of diversity, equity, inclusion, and belongingness.
- Participates in research and development of future initiatives in consort with others.
- Represents Sources and actively promotes its objectives to clients, families, the general public, other organizations, government, etc.
- Diploma and/or equivalent proven experience in a related field.
- Effectively utilize Microsoft Office Suite including Excel, Word, Outlook, and other data systems.
- Ability to take initiative, identify urgent work items and set priorities. Able to work independently.
- Possess an understanding of the issues related to poverty and the ability to handle sensitive client issues with tact and non-judgement.
- Ability to maintain open and direct communications with clients and volunteers. Ability to work through potentially difficult and stressful situations with proven crisis resolution skills.
- Experience working with seniors and volunteers in an intercultural setting and how to promote inclusion.
- Proven ability to work collaboratively with culturally diverse community residents and community service partners.
- Non-violent Crisis Intervention Training (Training provided through Sources)
- Standard First Aid and CPR (Training may be accessed through Sources)
- Valid Class 5 BC Driver's License and driver's abstract an asset.
- Criminal Records check through the Ministry of Public Safety and Solicitor General Criminal Records Review Program
Start Date: ASAP
Wage: $21. 00 per hour
Benefits (if applicable):
- Available after 3 months of the contract.
- 100% employer paid coverage for extended health and dental
- Long term disability, life insurance, critical illness insurance, accidental death & dismemberment coverage
- Employee & Family Assistance plan
- Pension plan
Closing Date: Closing date: Until Filled. Internal applicants will be contacted by February 7th, 2024.