Job Posting 99565

Shelter Support Person
COSTI Immigrant Services
Toronto Metro area
closed 9 days ago (Tue, 20 Feb)
full time

This is a contract position scheduled to work 35 hours per week, morning shift (7:00 am – 3:00 pm), mix of weekdays and weekend days

 

                                                                                               

DUTIES

 

  • Complete admissions and intakes of new arrivals.
  • Ensures house rules are observed.
  • Supports the delivery of programs/orientation and services to the residents. 
  • Completes needed documentation on COSTI’s and funders database.
  • Responsible for ensuring welcome packages, welcome files and admission files are ready and prepared regularly. 
  • Responsible for sorting and distributing mail, including contacting clients. 
  • Supports the smooth operation of the Centre, which includes responding to emergencies.
  • De-escalates non-violent crises, e.g. client altercation, family conflicts. 
  • Conducts COVID screening for clients including supervising Rapid testing
  • Conducts regular room checks and wellness checks.
  • Provides emergency intervention in case of client illness and calls paramedics if required.
  • Communicates in a timely and professional manner with the supervisor regarding any client concerns.
  • Document services to clients and incident reports. 
  • Supports the general office duties such as answering telephones and responding to client issues.
  • Provides interpretation services, as required.
  • Communicates in a timely and professional manner with the hotel management regarding any client concerns.

 

 

QUALIFICATIONS

 

  • Community college diploma in community work/human services or equivalent.
  • Minimum six (6) months fulltime work experience working in a shelters or respite setting.
  • Excellent communication skills.
  • Understanding of issues facing refugees and populations experiencing homelessness.
  • Demonstrated experience responding to crises and providing supportive counselling.
  • Preference will be given to those who speak a second language
  • Experience working with refugees is an asset.
  • Ability to work independently.
  • Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
  • Must have valid first aid/ CPR certificate.
  • Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.

 

**Hours of work shall be scheduled in accordance with Article 12.01and shall consist of five (5) seven (7) hour days, Monday to Friday.

 

 

LOCATION:                                HWY 7 & HWY 404

DURATION:                                February 26, 2024 to June 30, 2024

STARTING SALARY:                 $44,190 - $46,380 per annum + benefits

POSTING DATE:                         February 6, 2024 

CLOSING DATE:                        February 20, 2024 

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