Encompass Support Services Society is an accredited, non-profit agency that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.
At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the Métis and Inuit people who make Langley their home.
Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.
Our vision is to empower individuals, to connect people, and to enrich lives. We value community, integrity, excellence, accountability, dynamic leadership and culture, advocacy, diversity, empowerment and collaboration.
Programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community. Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals and families.
We are seeking someone who wants to make a difference and has a passion for supporting young people who have experienced difficulties with family and housing, coping, or who are working to manage mental health or substance use concerns. A good fit for our agency is a self-directed, engaging and empathetic Clinical Counsellor who has clear knowledge, experience and understanding of mental wellness as it relates to the experience of a young person or their caregiver. We are looking for someone who can function independently yet also interface well with our Clinical Coordinator who oversees the program.
The overall goal of the Clinical Counsellor is to provide a range of appropriate, timely and accessible assessment, treatment and/or support services to youth who have been placed in Specialized Home Support Services (SHSS) with Encompass Support Services Society (ESSS).
The Clinical Counsellor participates as a member of the Specialized Home Support Services team. The Counsellor supports the service model through providing services to youth and their family members. Interventions may be provided on a 1:1 basis, to families, and to groups.
Interventions may occur in an office setting, but will often take place as milieu therapy, providing interventions through every day interactions with youth in their home and community. The Clinical Counsellor will also support the other staff in the SHSS programs in terms of guidance for interactions with the participants and families, and may attend case management meetings. The counsellor will work with a variety of presenting concerns, utilizing a variety of modalities including Solution-Focused Brief Therapy, and will benefit from being concurrent disorders capable.
JOB POSTING: 2024-0100 Clinical Counsellor – Specialized Home Support Services
DATE: February 6, 2024
POSITION: Permanent, Full-Time
HOURS OF WORK: 30 Hours per week with flexibility to meet program needs
SALARY RANGE: Grid 16P, Step 2 - $44.90
BENEFITS: As per ESSS policy
VACATION: As per ESSS policy
CLOSING: February 21 AT 4 PM
ANTICIPATED START DATE: March 1, 2024
A. Key Duties and Responsibilities:
1. Plays a key role in ensuring that the SHSS offer a safe, welcoming, inclusive and youth-friendly environment;
2. Provides comprehensive clinical counselling to youth and their family members with a variety of presenting concerns, utilizing a variety of clinical modalities (such as SFBT, CBT, DBT, MI, EFFT);
3. Supports youth connected to SHSS with counselling, with a primary focus on supporting mental health, behavioural, psychosocial and substance use concerns. Concurrent capabilities will therefore be important;
4. Counselling will aim to reduce psycho-social impairment and increase emotional regulation skills of youth, and manage or reduce problematic behaviours within SHSS;
5. Assist Encompass staff in supporting the youth placed in SHSS;
6. Interviews clients to gather case history information. Assesses social, psychological, emotional and/ behavioral issues affecting clients. Identifies core areas of concern to be addressed by clinical counselling or other support (e.g., child and youth support workers);
7. Supports the youth and family with short-term counselling and/or refers to other resources when more appropriate. Provides case management through the service navigation process to ensure youth/families don’t have to take on this work and to ensure seamless access to services;
8. Ensures continuity of care for youth and families as they come into and are discharged from SHSS, including liaising with other professionals involved in the participants’ care and collaboratively determining each professional’s role on a case-by-case basis;
9. Maintains knowledge of community resources;
10. Identifies, assesses and monitors participant’s needs in conjunction with caregivers and/or other service providers;
11. Provides individual, family, as well as group therapy and education groups;
12. Develops and implements treatment plans and interventions;
13. Provides consultation to those working with participant cases (social workers, probation officers, other organization staff, and professionals) and to the broader community;
14. Works collaboratively with team members to meet pre-established goals and objectives;
15. Works collaboratively with staff, community and hospital-based teams to build relationships between youth, families and systems to enhance the awareness of youth and family needs. The Counsellor will enhance the services provided to the youth placed in SHSS resources with ESSS by collaborating with other MCFD service providers to support transition planning, treatment planning and overall service;
16. Participates in team meetings, case conferences and organizational initiatives;
17. Supports specialized services/programs with clinical counselling services, as required;
18. May participate in staff training sessions, public education forums, seminars and conferences relevant to specific program areas. May engage in prevention activities by networking, consultation, public relations as required;
19. Provides required reports on participants’ behaviour and progress. Maintains clinical records indicating the nature and duration of treatment, meeting agency and accreditation requirements;
20. Maintains waitlist, monthly reporting and statistical requirements as needed;
21. Provides culturally competent services;
22. Performs other duties as required/assigned.
1. Education and Knowledge
• Master’s Degree in Counselling Psychology, Social Work or a related field.
2. Training and Experience
• Two (2) years recent related experience; or an equivalent combination of education, training and experience.
• Specialization in mental health and substance use treatment through basic training, continuing education or clinical experience.
• Direct service delivery experience in the community social services sector with a demonstrated working knowledge of community-based services and related provincial and community support service systems.
• Demonstrated knowledge of relevant formal counselling modalities, including CBT, DBT, MI, EFFT, SFBT, demonstrated knowledge of assessment tools and techniques, and ability to implement these strategies and modalities.
3. Skills and Abilities
• Ability to establish rapport and maintain therapeutic relationships with young people and family members, including youth with complex needs;
• Empathic and compassionate, with good listening skills and creative thinking;
• Demonstrated ability to observe and recognize changes in youth and communicate those changes to others on the care team;
• Proficient in comprehensive screening and assessment practices using established standardized measures and approaches;
• Conflict resolution and crisis intervention skills, including being well-versed in risk assessment and safety planning for youth as part of counselling services;
• High degree of self-awareness and capacity to apply appropriate boundaries and maintain confidentiality;
• Ability to promote positive change and independence;
• Self-starter with a positive attitude and able to advocate for self and others;
• Creative and flexible approach to counselling that can meet young people where they are at to support change;
• Broad knowledge of social, mental health and substance use services available in the community;
• Knowledge of systemic issues and risk factors facing minority groups including 2SLGBTQIA+ and Indigenous youth and young adults;
• Knowledge and respect of the diversity of the BC population;
• Demonstrated problem-solving and decision-making skills, ability to gather and process information to support the organization and its team;
• Well-developed communication skills, ability to speak, listen and write clearly, thoroughly and professionally;
• Proficient teaching skills
• Demonstrated organizational and time management skills, accountability, reliability and punctuality;
• Ability to work independently and show initiative, as well as be part of an interdisciplinary team;
• Willingness to work flexible hours including evenings;
• Basic computer skills: experience with Microsoft Office, Excel, PowerPoint and Outlook;
• Demonstrated knowledge and application of trauma-informed and culturally safe principles of care.
• Demonstrated knowledge of relevant Acts, pertinent regulations, policy, procedures and other statutory and certification requirements (such as the Mental Health Act; Adult Guardianship Act; Child, Family and Community Service Act; and Freedom of Information and Protection of Privacy Act).
• Effective listening and consensus building skills that promote communication and a cooperative approach to problem solving and decision making.
• Ability to maintain professional integrity, boundaries, and confidentiality;
• Ability to make effective referrals in a collaborative manner, reflecting in-depth knowledge of community resources and strong collaborative skills in working with other community partners;
• Physical ability to carry out the duties of the position.
4. Other Information
• Must possess a valid BC class 5 Driver’s license, have a reliable vehicle, business insurance and drivers abstract review (mileage paid for work use);
• Police Information Check;
• Current First Aid certification required;
• Current registration or eligibility for registration with a Relevant Professional Body/College in BC considered an asset;
• Professional liability insurance at a minimum of $2,000,000 per occurrence considered an asset;
• Evidence of training in Telehealth.
At Encompass Support Services Society, equity, diversity, and inclusion at the core of who we are. These principles guide us in our programs and services and in fostering an environment of dignity, respect and belonging. We encourage applications from persons with historical and/or current barriers to equity, who will work respectfully within our inclusive organization and diverse community.
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