Job Posting 99591

Program and Evaluation Officer
Toronto Metro area
closes in 12 days (Wed, 6 Mar)
full time  •  $65,000 to $75,000 commensurate with the candidate‚Äôs level of experience

Program and Evaluation Officer

Non-Unionized Full-Time Permanent

For 50 years Nellie’s has been providing shelter and support for marginalized women and their children in the Greater Toronto Area. We operate programs and services, for women and their children who had or are experiencing violence, poverty, and homelessness. Nellie’s works to lessen homeless for women and their children whether the cause is family violence, mental health, or any other reason that results in dealing with the impact from trauma.


Nellie’s is currently seeking a Program and Evaluation Officer who will be responsible for the evaluation of key programs and initiatives related to all programming at Nellie’s. Key responsibilities include but are not limited to evaluating effectiveness of current programs and initiatives, identifying programming gaps and collaboration opportunities with other stakeholders, discovering trends, and remaining up to date on practices and emerging approaches.

Nellie’s is committed to the development of an agency that reflects the women it serves. This position is open to all women*. Woman* signifies anyone who self-identifies as female, femme and/or woman. This includes transwomen, cisgender women, non- binary people who identify as femme or female presenting. Applications from equity seeking groups are strongly encouraged.




Data Collection, Research, and Evaluation

  • Maintains awareness of, analyzes, and understands all types of recorded organizational data, including but not limited to key performance indicators, climate surveys, and government reporting data related to programming at Nellie’s.
  • Conducts best practice analyses and literature reviews, situational assessments, and formative and outcome evaluations to ensure evidence-based plans and programs and inform future initiatives.
  • Utilizes knowledge translation skills to disseminate research findings in accurate, timely, and meaningful manner. Tailor the information to meet various audiences and stakeholders and deliver presentations of research results.
  • Design and implement data quality assessments and data verification exercises to ensure accuracy and reliability of data.
  • Ensure that monitoring and evaluation findings and recommendations are integrated into program implementation and decision-making.
  • Maintain up-to-date knowledge of monitoring and evaluation best practices and trends and contribute to the development of new methodologies and tools.

Collaboration and Partnerships

  • Collaborates and builds partnerships both within Nellie’s and the community.
  • Develops working relationships across the organization to enhance understanding of best practices and stakeholder needs.
  • Explores and establishes relationships with off community partners, where appropriate
  • Works closely with staff to ensure a coordinated and integrated approach to data collection, evaluation, and communication.

Program Development

  • Conduct in-depth needs assessments to identify the specific requirements and challenges within the target community.
  • Analyze demographic data, engage with community members and collaborate with relevant stakeholders to gain an understanding of the context in which the program will operate.
  • Work closely with program coordinators to translate needs assessment findings into comprehensive program plans.
  • Develop clear and measurable objectives, outlining the scope, target audience, and expected outcomes of each program.
  • Design program models that are tailored to the unique needs and characteristics of the community.
  • Integrate flexible and adaptable components to address potential challenges in the community landscape or emerging challenges.
  • Incorporate evidence-based practices and proven methodologies into program design.
  • Implement monitoring mechanisms to track program progress and effectiveness.
  • Remain flexible and open to adaptation, allowing for adjustments based on ongoing evaluation and feedback from program participants and stakeholders.


  • Develops and maintains data collection and evaluation documentation outlining goals, outcomes, and ongoing progress.
  • Participates in regular team meetings and other meetings as requested or directed by the Executive Director.
  • Performs other duties and assists with special projects or tasks as assigned.
  • Other duties as required.


  • University degree, Masters degree preferred in a related field.
  • 3 – 5 years demonstrated experience in program planning, evaluation, and research.
  • Technical expertise in the application of quantitative and qualitative evaluation methods, including data collection, analysis, report writing and project management to support and lead program planning and evaluations.
  • Knowledge in using WISH and SMIS database is considered an asset.
  • Previous experience applying skills in a VAW Shelter setting preferred.
  • Proven ability to apply feminist, trauma-informed, anti-oppressive, anti-racist and intersectional approaches and analysis to the planning and evaluation process.
  • Utilizes political acumen and interpersonal skills to foster and nurture relationships with a range of stakeholders across Nellie’s, remaining sensitive to the particular and unique needs of each.
  • Comfortable managing confidential materials and must exercise sound judgment, tact, integrity, and diplomacy.
  • Ability to perform literature searches, reviews, and critically appraise and synthesize evidence.
  • Ability to engage internal and external stakeholders in the development of sound programming and evaluation strategies.
  • Highly developed interpersonal, teamwork and relationship building skills to develop and maintain partnerships and collaborations with team members and external stakeholders as required.
  • Ability to work independently as well as part of a multidisciplinary team.
  • Demonstrated computer and research skills, including Microsoft Office suite, SharePoint, and/or other data content management systems.

Hours: 35 hrs/week

Salary: $65,000 to $75,000 commensurate with the candidate’s level of experience

Date of Posting: February 6th, 2024


Nellie’s is committed to the development of an agency that reflects the women it serves. Applications from Aboriginal Women, World Majority Women/Women of Colour, Lesbians, Bisexual Women, Transgendered Women and Women with Disabilities, Women who have experienced Violence and Consumer Survivors are strongly encouraged.

Please email your application to .  Only those candidates who will be interviewed will be contacted.  The successful candidate will be required to obtain a Police Records Check for the vulnerable sector.

Nellie’s is a unionized workplace with the Workers United Canada Council.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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