Job Posting 99608

Facilities Manager
YWCA Hamilton
Hamilton area
Central Hamilton
closes in 13 days (Wed, 6 Mar)
full time

Who We Are


Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.


YWork for us?


At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Inclusivity, Equity, Community, Self-determination, and Accountability. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:

  • On-the-job training and professional development opportunities
  • Childcare discounts
  • Opportunities to get involved in our community
  • A competitive total rewards package

If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!


Position Description


Job Code:   2-MAD-2023

Department: Facilities

Reports to: VP Finance & Asset Management

Location: Hamilton, ON

Hours of Work:  37.5 hours per Week

Start Date: TBD

Posting Date: February 6th, 2024

  • Accountable for the day to day operations management, monitoring and control of YWCA Hamilton owned, leased and operated facilities, with a focus on building operations, property and preventative maintenance and contractor management;
  • Plans, organizes, maintains and manages the operations and reliability of YWCA facilities (15 facilities (1 multi-use site -McNabb Street),( 1 multi-use site – Ottawa St. North) 10 group homes, Phoenix Place, 2 independent living facilities and 11 childcare sites within schools) and general infrastructure systems;
  • Manages and provides guidance to staff and/or vendors and contractors in day to day repair, maintenance and cleaning of all YWCA facilities and sites;
  • Provides facilities and operational input to the Director, Building Services on major/minor capital projects, remodel-improvement projects;
  • Administers, plans and prioritizes work orders and provides efficient and effective communications to clients and vendors/contractors on required repairs and preventative maintenance;
  • Establishes and implements work programs for startup/shutdowns and preventative maintenance of facility areas;
  • Responsible for equipment maintenance, including repair of all major equipment and systems (e.g. HVAC, plumbing, electrical, mechanical, security systems);
  • Develops policies and procedures, ensures compliance and escalates as required;
  • Verifies equipment, materials and projects conform to applicable standards, procedures and by-laws;
  • Ensures all site management and operations practices follow YWCA, client and Ministry standards (e.g. building code, fire code, public health requirements and regulations), as required;
  • Performs monthly reporting, forecasting and asset management on all sites;
  • Develops and implements a portfolio/project management plan, and delivers management reports as required;
  • Updates and maintains accurate records and official documentation as per the record retention plan;
  • Maintains and updates standard operating procedures (SOPs) and emergency response documentation as required;
  • Manages, negotiates, monitors, documents and evaluates external vendors’ and contractors’ services to ensure terms of agreements are met, quality services are delivered and the YWCA receives good value and ensure all invoices are received and processed in a timely manner;
  • Develops, maintains and controls cleaning, maintenance and refurbishment expenditures;
  • Manages annual operating budget, develops strategies where variances identified;
  • Directly manages Maintenance employees including recruiting, training and evaluating performance, indirectly manages vendors and contractors;
  • Works to build a strong Facilities team, defining annual goals and service standards;
  • Maintains high level of confidentiality when working with employee and contract information;
  • Oversees on-call procedures of the Facilities Department and participates in the on-call rotation with the Facilities team to support emergency service needs of YWCA sites after hours, weekends and holidays;
  • Leverages external parties ( e.g. contractors, consultants) to achieve specific results( e.g. projects, building maintenance);
  • Nurtures and forms meaningful internal and external working relationships and partnerships;
  • Demonstrates and models strong leadership behaviors as a member of the management team;
  • Ensures that all permits and licenses are obtained and up to date;
  • Represents the YWCA Hamilton and always maintains outstanding public relations skills and a professional image in the community;
  • Understands emerging trends, leading practices, industry professional standards;
  • Fosters a safe and healthy work environment; ensures employees comply with health, safety standards that meet or exceed legislated requirements;
  • Supports YWCA Hamilton mission, vision and values;
  • Perform other duties as required.


  • Works a standard 37.50-hour work week;
  • Regular visits and inspections of facilities and construction sites;
  • Regular on-call emergency coverage required (e.g. HVAC issues, floods).


  • Completion of 2 years’ college in building services or related building construction field or equivalent;
  • Minimum 5 years’ experience in skilled trades and/or building maintenance;
  • Experience working in nonprofit organization or community-based organizations is an asset;
  • 3 years’ supervisory experience with demonstrated leadership skills in facilities management for a broad portfolio of properties (residential, commercial, recreational, corporate, aquatics, institutional);
  • Knowledge in building services, building maintenance and contractor management;
  • Must be able to lead and work from a feminist, anti-racist / anti-oppressive perspective;
  • Must provide a current Criminal Record Judicial Matters Police check or willingness to obtain at own cost;
  • Must have current Standard First Aid and CPR certificate or willingness to obtain at own cost;
  • Excellent communication skills;
  • Ability to travel to and inspect all YWCA Hamilton facilities and work sites, and work a schedule that includes regular on-call emergency coverage;
  • Bilingual English/French or other languages an asset.


As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.


Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.


Thank you for your interest in YWCA Hamilton. Only those selected for further consideration will be contacted.


Please Note: Personal information collected during the recruitment process will only be used for employment opportunities only in accordance with the Freedom of Information and Privacy Act.

Only applications from individuals eligible to work in Canada will be considered.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!