Volunteer Posting 1183

Research Participants - Improving hospital experiences with technology
Digital Lab, BC Children's Hospital & UBC Department of Pediatrics
Work From Home - Alberta, British Columbia, Ontario, Quebec, Saskatchewan, Manitoba, New ...
specific event
closes in 92 days (Sat, 9 Mar 2024)

Study Purpose


When not addressed, bad hospital experiences can cause issues with coping and avoidance of medical care. New technologies can help patients and their families have a better experience at the hospital. We are exploring how emerging and immersive technologies can be used to learn about upcoming appointments and procedures, and cope with pain and anxiety.

Study Details
Estimated Commitment
~2 hour interview
What's Involved
After completing an expression of interest form online, selected participants will be invited to an online or in-person interview at BCCH. They will select an anxiety-provoking experience most meaningful to them and create a journey map of their ideal-state experience. The research will provide participants an opportunity to voice their views on their healthcare experiences and how they would like this to be dealt with (or not) using technology.


Inclusion Criteria


Teenagers, 14-18 years old




Caregivers of children and teenagers 0-18 years old




Patient experience with one of the following in the last year:

-having surgery or medical imaging

-treatment for conditions involving the heart, bone, muscles, brain, spinal cord, sensory system, or pain lasting longer than 3 months

-rehabilitation at a hospital for any condition

-have stayed in the hospital for 14+ days


Please be advised that not everyone who expresses interest will be selected to join the study as the study uses quota-based sampling.


In-person interviews will only be available for those residing in the Lower Mainland, as they will be held at the BC Children's Hospital. For participants residing outside of this area, online interviews over Zoom will be conducted.


Exclusion Criteria


Participants who are not fluent in English and/or do not reside in Canada will be excluded from the study.

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