Position Title: Volunteer - Receptionist/Administrative Assistant

Organization Structure: Reports to the Programs Manager

Job Classification: Volunteer

Job Status: Volunteer, 2-20 hours per week; Must be available during working hours 8:30am - 5:00pm

Number of Positions: 2

Location: Scarborough South

About Polycultural

Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Scope

Responsible for a variety of front desk administrative duties, including reception and referrals.

Responsibilities

• Answer phones, respond to client inquiries
• Clerical duties, including typing and photocopying
• Facilitate providing clients with information and referrals to internal programs and services
• Assist settlement counsellors with client needs assessments
• Provide administrative support to various internal programs as needed
• Perform other duties as assigned

Qualifications

• Understanding of Canadian social services system is an asset
• Excellent English verbal and written communication skills
• Excellent interpersonal skills with strong customer service orientation
• Demonstrates sensitivity to the needs and issues facing newcomers
• Strong computer skills and knowledge of MS Office programs
• Punctual and responsible
• Fluency in additional languages is an asset

Other requirements

• A satisfactory Vulnerable Sector Police Check

In support of persons with disabilities, Polycultural asks that job applicants with disabilities who require accommodation in the recruitment and selection process, to please advise Human Resources if contacted for an interview/testing so that suitable accommodation can be arranged. (In compliance with AODA, 2005, Integrated Accessibility Standards). If you require assistance in sending your resume due to a disability, please contact Human Resources directly.

We thank everyone for their interest in Polycultural; however, only those selected for an interview will be contacted.

Polycultural Immigrant & Community Services hires on the basis of merit and is committed to employment equity.

No phone calls please.