Purpose of Position
The vision of Wildlife Rescue Association of British Columbia is to continually improve the welfare of urban wildlife. Our mission is to provide leadership in rehabilitating wildlife and in promoting the welfare of wild animals in the urban environment.
We run a wildlife hospital located on a single site at the edge of Burnaby Lake. We treat over 6,000 wild birds and bats each year and provide public education through 30,000 calls to our Wildlife Helpline. Our Business Operations department plans, coordinates and oversees all our programs including development, communications, resources and volunteering.
Each year, 300 volunteers participate in a range of positions both on and off site. We are currently seeking a volunteer to support the public visiting Wildlife Rescue to drop off animals, seek information, and donate to support our work.
All volunteers must be 16 years or older and provide a Criminal Record Check, proof of up-to-date tetanus vaccination and full Covid-19 vaccination.
We are looking for:
• Good communication skills
• Friendly and enjoys interacting with the public
• Ability to speak clearly and eloquently about Wildlife Rescue’s mission, vision, day-to-day work, and current campaigns
• Some fundraising or interpretation experience would be an asset, but not required
The Welcome Volunteer is expected to ensure the highest standards of practice are achieved and maintained in accordance with the mission, vision and values of WRA, and to ensure adherence to all policies and legal requirements. All data and information will remain the property of Wildlife Rescue and be treated confidentially.
• Welcome members of the public as they arrive at Wildlife Rescue and direct them to the appropriate staff member
• Provide water and direction to sit comfortably if required, notify staff members of arrival
• Speak to the current campaigns, mission, vision, and work of Wildlife Rescue (training will be provided)
• Answer questions and provide appropriate resources (e.g. FAQs about wildlife, newsletters, etc)
• Encourage donations through TipTap terminal and process paperwork as required
• Small crowd management in the case that multiple members of the public arrive at the same time
• Welcome community and corporate volunteer groups to our site as needed
• Recording and logging all hours on MyImpactPage
All Wildlife Rescue volunteers start with a minimum commitment of 100 hours. Approximately 4-20 hours a week (dependent on availability) on a consistent weekly basis. The shifts will take place at Wildlife Rescue during operational hours, with flexibility as to the day.
Recognition & Benefits
We will discuss your specific motivations and learning objectives and keep those in mind throughout your engagement. You will have the opportunity to:
• Make a difference for wildlife
• Learn a lot about local wildlife and the impact we humans have on local species
• Contribute to the development and efficient running of our organization and its volunteers
• Learn about the non-profit sector and the enormous value of volunteerism
• Learn about fundraising
• Learn about professional communications
• Use and build on your knowledge, skills and experience
• Meet and work with new people
Upon successful completion of the minimum commitment and at the volunteer’s request, the Volunteer Program team will provide references.
Equity, Diversity, and Inclusion
It is WRA’s policy to provide equal opportunity for all qualified volunteers and applicants without regard to race, colour, religion or creed, gender, age, disability, national origin, language, political belief, criminal record, pregnancy, marital status or sexual orientation.
Reasonable accommodation will be made for persons with disabilities.
This policy applies to hiring, placement, promotion, termination, transfer, leaves of absence, and training. If you need individualised support in the application process or to conduct the volunteer role, you may contact us at .
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