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Job Details

Job Number:  37083
Support Workers Ref# 106-17
Job Posted: Friday, 4 August 2017
Closing Date: Sunday, 3 September 2017
(51 days ago)
COSTI Immigrant Services
Region: Toronto Metro area Type: Full time
Location: Toronto Salary: $44,294 to $47,672 per annum + benefits



COSTI is a multicultural organization providing settlement, employment and language training services. For more information about COSTI, please visit our website at www.costi.org.

These positions are non-Union contract positions, scheduled to work 35 hours per week*

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  • Deliver a client-centered service model to support Government Assisted Refugees in the first 12-to18 months upon arrival in Canada.
  • Provide case management services through the use of assessments, information and referral, accompaniment, home visits, and follow-up and advocacy to assist clients to live independently and integrate successfully.
  • Provide individual, family and group support to clients according to level of needs and language.
  • Provide information and referral to a wide array of community agencies, professional services, settlement and social services, etc. across the Greater Toronto Area.
  • Liaise and advocate with community agencies in the areas where GAR clients live in order to bridge the services needs of this population.
  • Maintain thorough documentation of client cases according to regionally established standards for the CSS program.
  • Prepare and submit monthly, quarterly and annual service and statistical reports according to the program and funder requirements.
  • Assist with the monitoring and evaluation of the program on an on-going basis, recommending service delivery changes to supervisor and assisting with their implementation when necessary.





  • Social Service Worker Diploma or equivalent with relevant practicum experience.
  • One (1) year experience providing case management services to clients under the RAP program.
  • Previous experience working with refugees, survivors of torture, persecution, war or abuse.
  • Must be able to speak at least one of the following languages: Arabic, Tigrinya, Amharic, Somali, Swahili, Dari, Pashtu or Urdu.
  • Excellent communication, organization and coordination skills.
  • Previous case management experience.
  • Knowledge of specific issues facing resettled refugees in general and the Resettlement Assistance Program more specifically.
  • Knowledge of settlement, community and government services and resources, with an emphasis on the services and resources that exist within the Greater Toronto Area.
  • Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
  • Demonstrated experience in data-entry, documentation and reporting.
  • Must be able to travel within the GTA to multiple locations using public transportation. Access to a vehicle is considered an asset.


*Hours of work shall be scheduled in accordance with Article 12.01and shall consist

of five (5) seven (7) hour days, Monday to Friday.



LOCATION:                                      760 College Street, Toronto

DURATION:                                      September 5, 2017 to March 31, 2018

SALARY RANGE:                             $44,294 to $47,672 per annum + benefits

POSTING DATE:                               August 4, 2017

CLOSING DATE:                              August 18, 2017



Priority consideration given to those on notice of recall. Pending response from those on recall, this

position will be open to Union members on a secondment basis.



If you are interested, please quote Reference #106-17

and send your resume with a covering letter to:


Michael Politi

Manager, Staffing and Orientation

COSTI Immigrant Services

1710 Dufferin Street

Toronto, ON.  M6E 3P2

Email:   or Fax: (416)658-8537


“We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please.”

COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please quote Reference #106-17 and send your resume with a covering letter to:
Contact Details:
Sharon Swift
COSTI Immigrant Services
1710 Dufferin Street
Toronto, ON, M6E 3P2
Tel: (647) 827-1417
www:   costi.org

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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