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Job Details

Job Number:  38732
Shift Supervisor - Full time Attendance Program
Job Posted: Friday, 6 October 2017
Closing Date: Friday, 27 October 2017
(48 days ago)
Boys and Girls Club of Greater Victoria
Region: Vancouver Island & Coastal areas Type: Full time
Location: Victoria Salary: $45,531 - $48,526 + Benefits & Vacation Package

Our Mission is to provide a safe, supportive place where children, youth and families can experience new opportunities, overcome barriers, build positive relationships and develop confidence and skills for life. Operating out of beautiful Victoria BC, Boys and Girls Club recognizes and respects the Lkwungen, W̱SÁNEĆ, T’sou-ke, MÁlexeŁ and Scia’new people, whose traditional territories we live and work upon each day.


Our Agency is currently seeking two (2) Supervisors for shift and weekend support staff working in our Orchard House location. Available schedules: Sunday – Thursday or Tuesday – Saturday (Include preference clearly in application)


The Orchard House Shift Supervisor will provide supervision and direction to Orchard House Staff on shift as well as the Afterhours Activity Workers on shift in the EDGE Full Time Attendance Program (FTAP).  The Supervisor is responsible for ensuring that Orchard House staff can provide the supervision, support and case management required for the youth in the Orchard House FTAP.  The Supervisor is responsible for making the necessary decisions to ensure that the shift runs smoothly and ensures the appropriate staffing is in place to meet the needs of the program, as well as providing support and supervision to care families and youth involved in the Care Home programs during weekend and statutory holidays. Services delivered by this position promote participant rights, safety, dignity, respect, self-esteem, privacy and reduce youth’s exposure to harm or risk of harm. The Supervisor encourages increased personal safety and independence, maintains confidentiality, and provides care that is normalizing, individual and respectful in accordance with BGCGV’s Vision, Mission Statement, Core Values and Youth and Family Services Standards of Practice. The agency supports practice through a trauma informed lens, placing priority on participant safety, choice and self -determination. 


Please Note: This position has an On-call component as well as regularly scheduled shifts



  • Provide training and ongoing support in the implementation of agency policies, procedures and program guidelines
  • Promote team effectiveness between staff members by providing direction, supervision and support
  • Participate in the development, planning and service delivery
  • Monitor staff progress, give timely feedback on performance and provide support as needed
  • Share responsibility with the other shift supervisor and FTAP Manager for ensuring Orchard House staff shifts are covered including providing coverage for shifts as needed
  • Monitor compliance with the terms and conditions of community supervision, including, where applicable, random and periodic curfew checks as assigned by manager
  • Maintain systematic written, statistical and descriptive data on a daily and monthly basis regarding the Orchard House program.
  • Keep appropriate documentation on support provided over the weekend and reporting back to the team at the weekly participant meetings
  • Maintain and regularly submit accurate budget expenditure reports. i.e.; petty cash, emergency funds issued, etc.
  • Assist the FTAP manager in the compiling of information for quarterly and annual reports for Orchard House
  • Ensure that the daily routine and programming of the Orchard House is consistent and includes: individual and group counseling, substance use counseling and education, experiential life skills development, independent living readiness education, as appropriate. Other topics may be covered in response to the needs of the youth
  • Develop curriculum to meet the needs of the client group based on ability, age, time of year and activities
  • Be the primary shift contact for Youth Probation Officer, other professionals and supports, including family members involved with the youth as appropriate
  • Ensure the youth is involved in the development and ongoing review of their service
  • Foster a positive working relationship with Intervention Services staff, other agency professionals, government officials and the community.


  • Relevant post-secondary degree with a focus on Criminal Justice, Child and Youth Care, Social Work or equivalent combination of relevant experience and education
  • Minimum of 3 years of experience working with high needs/vulnerable youth and their families Previous supervisory and activity based programming experience an asset
  • Experience working with 13 -19-year-old males in staffed resource settings is an asset
  • Demonstrated experience providing crisis counseling with youth and families experiencing complex trauma
  • Enhanced training and experience required in: implementing programs to accreditation standards, experiential learning, problematic substance use counselling and utilizing trauma informed practice modalities - group facilitation experience serving male youth is an asset
  • Current First Aid/CPR and satisfactory criminal record check
  • Clean and current Class 5 Drivers’ license and reliable transportation
  • Able to work weekends and statutory holidays

Necessary Skills and Competencies:

  • Knowledge of theory, principles and practices of the field including a working knowledge of trauma informed practice principles and knowledge of the continuum substance use, misuse and dependence
  • Demonstrated ability to work independently and as part of a multidisciplinary team
  • Maintain necessary certification, training and fitness to ensure quality service delivery and best practices
  • Demonstrate high levels of confidentiality, and discretion in all matters pertaining to personnel
  • Demonstrate exceptional computer and file management skills
  • Demonstrate effective conflict resolution and crisis counseling skills with parents and youth
  • Demonstrate reflective practice and critical thinking skills
  • Knowledge of youth’s rights and responsibilities
  • Willingness to comply with regulatory and professional expectations
  • Demonstrates excellent organizational and time management skills, as well as written and verbal skills
  • Knowledge of the Criminal Youth Justice Act an asset
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Submit Resume and Cover Letter by email listed below only, please. Clearly state the position you are applying for in your Cover Letter and the subject line of your application email. We are truly grateful to all who take the time to look into our Agency and apply to work with us, however given the high number of applicants we often receive, only short-listed candidates will be contacted.
Contact Details:
Katrina Vanderkolff
Boys and Girls Club of Greater Victoria
301 - 1195 Esquimalt Road
Victoria, BC, V9A 3N6

Tel: (250)384-9133
www:   www.bgcvic.org

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Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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