Job Posting 100180

Youth and Family Counselor
YMCA-YWCA of Vancouver Island
Vancouver Island & Coastal areas
closes in 13 days (Tue, 30 Apr)
full time  •  $31.00-$32.0/hr ($56,420 - $58,240 annually)

Classification: Permanent Full Time
Placement: April 2024 / As soon as possible

Benefit and Pension Plans: Yes (see below)


Nature and Scope:
The Y Young Moms Program (YMP) and Pandora Youth Apartments (PYA), operated by the YMCA-YWCA of Vancouver Island in partnership with the Kiwanis Club of Victoria and the Victoria Cool Aid Society, are transitional supportive housing programs. YMP supports young mothers (aged 16-29) and their children under the age of five, in 10 self-contained units; the PYA program has 8 self-contained apartments for youth 15-19 years of age. The YMP counseling and parenting program uses a harm reduction, strength based and trauma informed approach to support young women to develop their parenting and life skills while building resilience and reducing risk. The counsellor provides a wide variety of supportive services including: supportive individual and group counseling; crisis intervention; harm reduction and risk assessment; parent assessment and development of parenting skills; child development assessment; liaise with community agencies; housing search support; daily living activities support; and reconnecting to the community. The applicant will be based at YMP and will provide periodic support to PYA. The PYA program is a safe and affordable transitional housing and life skills program.

The successful candidate is available to work a variety of shifts including evenings and weekends. The standard 35-hour work week is from Tuesday-Saturday; flexibility is required to meet the needs of our clients. This permanent full-time position is entitled to a YMCA-YWCA individual membership; 15 days paid vacation; paid sick days (18 per year, accrued); and a cost-shared benefits package (after completion of the probationary period) which includes:

  • Health Care, Drug Plan, Dental, Vision, EAP
  • Extended Health Care and Life Insurance
  • YMCA Canada Pension Plan (eligible after one year)

Further benefits are outlined in the Personnel Policies.

Major Responsibilities:

  • Establish and maintain therapeutic relationships with a person centered, trauma informed, solution focused problem solving and motivational counselling approach
  • Participate in the development of service plans for young families and youth with multiple service needs related to mental health issues, substance recovery, family violence, poverty, abuse, or neglect
  • Promote and develop young women's and youth's independence and personal growth; monitor and support clients' well-being and goals
  • Promote and develop young women's parenting skills through assessment and child development education, positive parenting, and attachment-based parenting
  • Identify changing program needs and ensure effective programming is maintained
  • Facilitate access to community resources through referrals and advocacy
  • Facilitate psycho-educational groups, parent support drop-ins, and other programming as required
  • Work in collaboration with the Program Manager(s) to screen referrals and assist in parenting and life skills assessment and mental health during intake process
  • Provide effective crisis management and conflict resolution including active listening, problem solving, respectful limit setting and reframing
  • Maintain program statistics for the purposes of reporting, evaluation, and program development. Contribute to quarterly and annual program reports
  • Adhere to all YMCA-YWCA policies and procedures
  • Ensure that building and residences are clean, safe, and well organized


  • Degree in Social Work, Child and Youth Care, counseling psychology or a related discipline
  • Demonstrate a working knowledge of applicable legislation
  • Minimum 2 years' experience working with multi-barriered youth; experience supporting young, at-risk families is preferred
  • Demonstrated knowledge of childhood developmental stages and parenting strategies
  • Experience working with trauma impacted individuals and an understanding of mental health and substance use issues
  • Experience with curriculum development and group facilitation preferred
  • Demonstrated ability to work collaboratively with a team and with other professionals
  • Be a highly motivated self-starter, innovative, energetic and a team player
  • Possess strong skills in advocacy, mediation, counseling skills, and effective interpersonal skills; effective communication skills (written and verbal)
  • Knowledge of community resources and referral processes are an asset
  • Valid BC Driver's License (Class 5) with a safe driving record, and a reliable vehicle with adequate insurance
  • Current Standard First Aid and CPR C required
  • Clear Police/RCMP Criminal Record Check with Vulnerable Sector Screening required


  • Commitment to Organization Vision and Values
  • Communication
  • Coaching and Development
  • Problem solving and Conflict Resolution
  • Planning and Organization
  • Initiative


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