Job Posting 100401

Program Manager, Employment Ontario
Family Services of Peel
Halton / Peel area
closes in 17 days (Tue, 30 Apr)
full time

Family Services of Peel (FSP) is a progressive, multi-service Agency offering a dynamic work environment and culture. Are you interested in working at an organization that is committed to excellence and adds value to the community? We offer our staff competitive compensation and benefits, professional development and training, and opportunities for advancement. Peel has a highly diverse and rapidly growing population of more than one million people and includes Mississauga, Brampton and Caledon. Applications are currently being accepted for a full-time Program Manager of the Employment Ontario (EO) program. 


Reporting to the Director of Client Services, the Manager of Employment Ontario (EO) develops and manages the Agency’s employment service model, funded by Employment Ontario, which assists unemployed individuals in their job search efforts. The Manager implements the key components of the service delivery model including client service planning and coordination, resource and information, job search, job matching and placement, and job retention. A strong customer service approach is essential in the implementation of the employment service model. The Employment Ontario (EO) Manager plays a hands-on role including direct service provision.



  • Implements and manages the Employment Ontario (EO) Service model
  • Manages program staff
  • Liaises with external employment service providers and partner organizations
  • Manages client service data collection and reporting systems
  • As part of the Management Team, participates in decision-making including policies and procedures development
  • Ensures staff compliance with Agency policies and procedures
  • Conducts outreach to employers to identify opportunities and prompt job matching and placement support
  • Where necessary, provides employers with sensitivity/diversity training, workplace safety training and information on accommodation needs
  • Facilitates work opportunities and negotiation of employment relationships on behalf of clients including placement agreements and contracts with individuals and employers that include training objectives and commitments and financial incentives
  • Develops a training plan with the employer and the participant and negotiates the incentive as appropriate
  • Administers contract with employers, including the timely processing and payment of financial incentives
  • Provides career exploration, identification and clarification of interests, abilities, skills, education and experience in relation to short and long term career and employment goals in a group or individual setting
  • Provides counselling and coaching in life skills that supports successful employment participation
  • Supports mentoring and coaching during the job search process
  • Provides financial support to remove barriers to participation
  • Other duties as assigned


  • Masters-level degree in a related field preferred
  • Minimum of 5 years of experience in career coaching and job search strategies including at least 2 years of management level responsibility for a broad range of functions in a unionized environment
  • Strong knowledge of employment legislation
  • Ability to administer and interpret level B tests/psychological instruments, Personality Dimensions, MBTI, COPSystem or Life Skills Certification would be an asset
  • Certification with Career Professionals of Canada
  • Demonstrated ability to work with diverse groups – including adults, youth, newcomers to Canada or other groups with specialized needs
  • Superior oral and written communications skills
  • Goal oriented, highly organized, flexible and adaptable with superior time management skills
  • Additional language(s) an asset
  • Valid Ontario driver’s licence and regular access to a vehicle are required
  • Computer skills – proficiency in MS Word, Excel and data base usage
  • As there may be a remote component to this job, the ability to work from home consisting of a safe and private home office setting and the necessary technical equipment and high-speed Internet access for remote work
  • Familiarity with virtual work platforms
  • Demonstrated efforts to continuously update skills 

We thank all applicants however only those selected for an interview will be contacted.




Family Services of Peel is committed to developing a staff team that reflects the community in which we work and the people we serve. Family Services of Peel is dedicated to building an inclusive community with a shared purpose, and we strive to represent the values of respect, collaboration and diversity.  We have a strong commitment to employment equity and follow this commitment throughout our recruitment and selection process. 


Family Services of Peel is committed to inclusive, barrier-free recruitment and selection processes and work environment. We especially welcome applications from Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, women, and persons who identify as 2SLGBTQ+. We also encourage applications from persons with disabilities and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all the stages of the recruitment and selection process. All information that is received in regard to accommodation will be kept confidential.


We acknowledge the Haudenosaunee, Anishinabek, and Huron Wendat Indigenous territories, covered by ‘Treaty 13’, also known as the Toronto Purchase. We recognize and deeply appreciate their historic connection to this place.


An equal opportunity employer, Family Services of Peel’s policy is to recruit and select applicants for employment solely based on qualifications. In accordance with privacy legislation, by submitting your application, you are providing your consent for the recruiter to conduct employment references.


Staff will be asked to undertake and lead special assignments. This may include fundraising, strategic planning, and other related activities contributing to the continuous transformation of Family Services of Peel.


Family Services of Peel is a community-based Agency that works to strengthen families, couples and individuals through counselling, education, and support services. To ensure the highest standards of service for our clients, our staff are experienced and qualified professionals who reflect the richness of our diverse community. Our Counsellors adhere to the Code of Ethics of the Counselling and Social Work profession. We invite you to visit our website to learn more about our Agency and our range of programs and services at

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!