Job Posting 100497

Safehouse Outreach Worker
Family Services of Greater Vancouver
Vancouver & Lower Mainland
Vancouver, BC
closes in 44 days (Fri, 31 May)
full time  •  $29.92 per hour
JOB OPPORTUNITY: Safehouse Outreach Worker
Safehouse Outreach Worker Competition #20-24
About this Role
Directions Youth Services is a division of Family Services of Greater Vancouver (FSGV), which for more than 90 years has provided a variety of essential resources for children, families, and individuals in the Greater Vancouver community.  We believe in the resiliency of Vancouver’s youth who are at-risk, homeless, and street-involved. We assist youth under the age of 25 to get counselling for trauma, mental health, or substance issues. Our teams strive to create spaces and build connections with youth who are facing challenges of street life, substance use, mental health concerns, and disconnection from their communities. Directions inclusive programs of shelter and drop-in, safe houses, and other unique programs are committed to being a community leader in harm reduction work and fostering low-barrier spaces where all youth are welcome. 
This position is located at our undisclosed Youth Safehouse location which is a voluntary residential program for at-risk youth aged 16 – 18 years of all genders, who need a safe place to stay. The program accepts intakes 24/7, providing immediate support for basic needs, connections to longer-term services, youth-led goal achievement, and service planning in a supportive, welcoming, low-barrier environment. This position works independently and is part of the greater Safehouse staff team. The position works with youth, currently staying in the Safehouse with a focus on connecting youth with health care, mental health support, substance use support, and engaging in independence planning services. This is a full-time term position reporting to the Program Manager. The successful candidate must have the ability to work days and some evenings to accommodate client and program needs.
About our Opportunity:
Our Valued Benefits:
  • Starting at three weeks’ vacation for full-time staff
  • Three paid household leave days a year
  • Two paid Wellness Days a year
  • Paid sick days
  • Two and a half paid Agency days for full-time staff
  • Five paid days for education leave/year
  • One paid Moving Day/year
  • Subsidized professional association annual dues (if applicable)
  • A work culture that values transparency, teamwork, learning, fairness and integrity
Health and Wellness Resources:
  • Generous health/dental benefits after three months.
  • Three flex benefit options to meet your individualized needs
  • Option of psychological/ counselling services (up to $1500/year)
  • Employee Assistance Plan
  • Long Term Disability Plan
  • Insurance, Travel insurance, ++
Pension: Pension plan enrollment
Work hours: 35 hours per week, Monday-Friday 10 am-6 pm
Salary: $29.92 per hour (Grade 10 Step 1)
Location: Confidential location
Posting End Date: Posting will remain open until filled
What you bring:
Education, Training, Experience
  • Two-year post-secondary course/diploma in a related human/social service field
  • One-year related experience with emphasis on homelessness, mental health, addictions, and/or social services
  • Or an equivalent combination of education, training, and experience
Knowledge, Skills, Abilities
  • Create rapport and trusting, non-judgmental relationships with youth in Safehouse.
  • Attend appointments and activities with youth in the community.
  • Attend and participate in community meetings and forums to ensure appropriate service provision for the youth accessing the Directions Youth Safehouse program
  • Monitor individual service plans in collaboration with the youth, other service providers, and colleagues.
  • Provide on-floor support at the Safehouse when required
  • Maintain professional, positive relationships with community partners including MCFD, VACFSS, VHC, and other service providers.
  • Maintain accurate logs, record keeping, and data entry related to youth files and statistics.
  • Responsible for maintaining knowledge of current best practices and available resources.
  • Ensure clear and concise communication and information transfer to colleagues, community service providers, and management including shift change.
  • Knowledge of issues/needs of high-risk and/or street-involved youth including harm reduction and low barrier resources.
  • Maintain current knowledge of issues, best practices, and available resources
Additional Requirements
  • Successful completion of criminal record check
  • Valid class 5 BC driver’s license
  • Current First Aid, Food Safe Level 1, and Non-Violent Crisis Intervention certificates are an asset
  • Proof of Covid-19 vaccination status will be required
How to apply:
If this describes you, please submit your application to us through our website,
Only short-listed candidates will be contacted for interviews. Thank you for your interest.
We are committed to recruiting a diverse workforce that represents the communities we so proudly serve while encompassing the principles of equity, inclusion, and diversity. We strongly encourage applications from people of colour, Indigenous Peoples, persons with disabilities, and people of all gender expressions and sexual orientations including queer, trans, and two-spirit people. In our words and actions, we recognize the challenges for those facing inequalities, while acknowledging our privilege, as we continuously strive to remove bias and reduce barriers that individuals may experience in the hiring and job-seeking process. We invite feedback from all applicants who apply for roles with the Agency.
If you require a disability-related accommodation in order to participate in the recruitment process, please email your resume and cover letter (indicating the competition number #20-24 in email subject line) outlining your interest and relevant experience to your contact information to   for follow-up. **if you are an internal candidate, please indicate “Internal Candidate” in the Comments section at the bottom of the online application**
Our programs are located on the traditional, ancestral, and unseeded territory of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw(Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt,Katzie, Kwantlen, Kwekwetlem,Semiahmoo,Matsqui,and Tsawwassen First Nations. Huy ch q’u.

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