JOB POSTING #2024-67-01
INTERNAL/EXTERNAL

Specialized Victim Assistance Program (SVAP)

Support Worker

Wage: $31.00 to $33.00 per hour

Full Time: 35 hrs per week   

Temporary until March 31, 2025, with possibility of extension

Location:  Abbotsford

Provide Support to Victims of Violence and Abuse

Join the team at Archway

Come Help Us Help People

Job Summary:

The SVAP Support Worker provides information and support to victims of Intimate Partner violence, child, youth, and adult sexual abuse survivors.   The SVAP Support Worker provides emotional support, crisis intervention, safety planning, court updates, witness orientation and accompaniment to court and crown appointments.  This support worker position will require the candidate to work with both the Specialized Victim Assistance Program and the Abbotsford Intimate Partner Violence Unit team.

Your Role:

Archway’s SVAP Support Worker with the Specialized Victim Assistance Program (SVAP) contributes by:

• Providing a variety of support and services to clients including justice related information, practical assistance, investigation status, roles of criminal justice system representatives, levels of court/court procedures, updates on court case progress, court orders/probation/post-sentencing, and dynamics of abuse.
• Conducting client assessments and making appropriate service plans, outlining services and resources provided by Archway, and/or providing linkages with other community agencies.
• Through client intake assessment, determining the need for independent legal advice referral.
• Providing information to victims about their rights under the Victims of Crime Act (VOCA) and other legislation.
• Acting as an advocate for clients in the Criminal Justice System in providing support and preparing clients for the criminal court process.
• Managing new and existing clients involved in the program, providing support and, as appropriate, providing follow-up support upon leaving the program.
• Accompanying the clients to various justice related appointments including pre-trial interviews with Crown Counsel as well as court accompaniment as needed.
• Liaising with police, judiciary, corrections, and other community resources on behalf of clients.

This position is a great fit for someone who has a well-developed personal maturity, sound judgement, self-motivation, and is results oriented.   

Our Offer

• Wage: $31.00 to $33.00 per hour. 
• A temporary, full-time position at 35 hours per week.
• Benefits include:
  • Three weeks’ vacation in your first year, four weeks’ in your second year.
  • A great benefits package including extended health and dental, you choose your plan.
  • Employee and Family Assistance Program that includes online access to wellness resources.
• Great in-house training opportunities.
• Rewarding work in helping victims in need of support and services.

Getting an Interview – you will be considered if you have:

• A Bachelor of Criminal Justice or an equivalent related Social Sciences degree, OR an equivalent combination of education and experience may be considered.
• Experience working with victims of intimate partner violence and survivors of sexual violence.
• Experience in direct program delivery.
• Experience working in the social services sector.

The Job Requires you to have:

• A valid BC Driver’s License, clean drivers abstract, and use of a reliable vehicle.
• Knowledge of community resources for women and children experiencing violence.
• Strong written, verbal, and active listening skills; able to communicate effectively and respectfully with people from a variety of backgrounds.
• Ability to work independently and collaboratively as part of a cohesive team, with limited supervision.
• Strong computer skills; able to use Office 365 and Microsoft Office.
• Ability to prepare and present information/presentations to community agencies including high schools as deemed appropriate/needed.
• Ability to work within and adapt to the Archway Client Tracking System.
• Strong ability to self-initiate tasks, set priorities, organize, and remain flexible.
• Exceptional time management skills.
• Effective facilitation skills; able to present information clearly and concisely.
• Ability to assist clients in completing forms such as, Crime Victims Assistance Applications, Victim Impact Statements.
• Ability to work with stakeholders/partners and other community agencies in a collaborative, cooperative, professional, and respectful manner.
• Ability to work in a stressful environment often working with clients in crisis and/or managing emergency situations.
• Ability to manage frequent Interruptions and a well-developed ability to switch tasks.
• Adherence to health and safety protocols, as this position has a high-level of social interaction and engagement.
• Ability to always maintain professionalism and confidentiality within the agency guidelines and Abbotsford Police Department.
• A satisfactory criminal record check is a condition of employment. This position may also require the candidate to pass all security requirements by the Abbotsford Police Department.

Closing date is May 12, 2024

No phone calls please. Only short-listed applicants will be contacted.

Must be legally entitled to work in Canada.

Your resume may also be forwarded to other Programs for their consideration for their job vacancies.  If you do not wish for your application to be shared with other Programs, please send an e-mail to with DO NOT FORWARD TO OTHER PROGRAMS, in the subject line of the e-mail and the job reference number to which you applied, in the body of the e-mail.

Archway's goal is to be a diverse workforce that is representative, at all job levels, of the people we serve. Equity and diversity are essential to excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.  

We acknowledge that we gather on the traditional and unceded territory of the Stō:ló people. Stō:ló territory extends from the mouth of the Fraser River to Boston Bar. Locally, this includes the Matsqui First Nation and Sumas First Nation. We give them thanks for sharing their land and resources with us.

We invest in the mental health and wellbeing of our employees.