Job Posting 101255

Career Advisor and Facilitator
YWCA Toronto
Toronto Metro area
2425 Eglinton Avenue East, Suite 303, Scarborough, ON M1K 5G8
closed 11 days ago (Fri, 17 May)
full time - temporary / contract  •  $52,348 annually (Level 6), plus comprehensive benefits

Employment Type: Full-Time, Contract ( 2 Positions Available)

Work Hours:  35 hours per week

Salary:   $52,348 annually (Level 6), plus comprehensive benefits

Location:    2425 Eglinton Avenue East, Suite 303, Scarborough, ON M1K 5G8

Contract Start and End Date:    June 3, 2024 to April 4, 2025

Internal Application Deadline:   Wednesday, May 15, 2024

External Application Deadline:  Friday, May 17, 2024    



YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans, intersex, non-binary, agender, and/or Two-Spirit. We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.


The Career Advisor/Facilitator, is responsible for assisting unemployed individuals with their career, employment and training goals under the Job Search Assisted Services component of the Employment Services (ES) model and for contributing to quality service delivery through case management. The Career Advisor/Facilitator is required to maintain an effective working relationship with the team and the extended community in accordance with the Mission and Policies of YWCA Toronto.



YWCA Toronto Employment Centre 2425 Eglinton Avenue East is a customer-focused program model for job seekers and employers, with focus on women, young women and gender-diverse people. The YWCA Toronto Employment Centre is funded by the Ministry of Labour, Immigration, Training and Skills Development through their Employment Ontario Division (EO). We act as a one-stop service for all jobseekers and employers. We use our resources to support all job seekers, especially those more distantly removed from the workforce, to reach their goals.



  • Works collaboratively with the other members of the team to provide structured and individualized

support to clients for successful job search in a group setting or through one and one contact;

  • Conducts needs assessment to identify client's employment history, motivation levels, needs and goals,

and determines candidates' suitability for access to services under the Assisted Services component of the program, using the prescribed tools and guides them in the development of their service plans;

  • Case manages at least 300 files annually to ensure a monthly client outcome of at least 6 employed (self

placed), 3 in training and 1 Better Jobs Ontario (BJO);

  • Monitors clients from intake to achievement of service plan objectives;
  • Facilitates group work on topics including, but not limited to: career exploration and clarification, goal setting, motivation, skills and interest evaluation and intensive job search strategies;
  • Prepares and monitors financial supports on a weekly basis;
  • Works closely with Employment & Placement Specialists to ensure work outcomes based on program needs identified monthly;
  • Ensures sensitive responses to vulnerable clients and diffuses contentious situations;
  • Conducts follow ups for up to one year with clients who exited the program to capture information on job status and to offer further support.


  • In-depth knowledge of an academic discipline normally acquired through courses leading to the completion of an undergraduate degree (examples : Adult Education, Career Counselling, Social Science or equivalent). (Cases for Equivalency will be considered);
  • Work involves application of theoretical knowledge to job-related problems;
  • 3-5 years of experience in related field;
  • Group Facilitation and Life Skills Training is required;
  • Strong knowledge of Employment Ontario ES model and other employment sector programs;
  • Specialized training and experience in vocational testing and interpretation;
  • Ability to operate in an environment that has minimal supervision and where considerable judgment and critical analyses are required;
  • Experience in dealing with conflicts and diffusing contentious situations;
  • Demonstrated ability to work under pressure and to adapt to program changes when required;
  • Commitment and ability to work with diverse groups;
  • Strong organizational and interpersonal skills;
  • Strong written and verbal communication skills;
  • Strong working knowledge of computers.


Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health. 



Please click or copy and paste the link in your browser to apply:


Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is not secondable.


YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations. 


YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted. 


YWCA Toronto is a Scent-Sensitive Workplace.


Posting Date: May 6, 2024

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