Job Posting 101269

Family Support Worker
Emily Murphy Non-Profit Housing Corporation
Ottawa area
Blackburn Hamlet (K1B 1A2)
closed 8 days ago (Fri, 17 May)
full time - temporary / contract  •  Salary dependent on experience

 Family Support Worker position (14-Month Contract)


Emily Murphy Non-Profit Housing Corporation (EM) is a Rent-Geared-to-Income (RGI), social housing provider, with 38 stacked town homes exclusively for young single parents and their dependants. EM currently houses roughly 38 parents and 60 children.


We are a supportive housing community, offering an array of social supports including but not limited to: programs for children and youth, respite care, collective kitchens, craft nights, referrals, crisis intervention, short-term counselling and various other community development initiatives.


At this time, we are seeking a Family Support Worker for a 14-month contract position with the possibility of extension.


Overview of Family Support Worker responsibilities:

  • Develop and Facilitate day-to-day activities for children, adults, youth and families, which will facilitate meeting the tenants in need of support.
  • Establish and maintain professional and trusting relationships with tenants and outreach to tenants regarding upcoming events and opportunities for community involvement.
  • Establish and maintain professional and trusting relationships with community members and other agencies.
  • Maintain confidentiality and boundaries as set out in the Confidentiality Policy.
  • Respond to crises and facilitate short-term counselling for tenants, as required.
  • Have a good knowledge of referral sources in the community and support tenants in accessing these services.
  • Provide advocacy to support tenants, as required.
  • Mediate conflict between tenants.
  • Facilitate intake sessions for new applicants to fill unit vacancies.
  • Participate in community forums, attempt to engage community members in activities and encourage community development initiatives.
  • Perform other general staff duties, as required.


Specific tasks include:

  • Actively engage in program development and facilitation for children and adults.
  • Provide tenants with in-home support, as required.
  • Facilitate administrative tasks for the Program Office, including the maintenance of petty cash, tenant list, tenant files, etc.
  • Provide transitional/exit planning with tenants who graduate from supportive housing, as required.


Job Qualifications:

  • Post-secondary education should reflect the nature of work at EM (i.e. Child and Youth Worker (CYW), Social Service Worker (SSW), Recreational Worker Diploma)
  • Understanding of:
    • The challenges/barriers faced by young single parents and their children living in social housing
    • Community development strategies
    • Therapeutic techniques to engage children and youth participants in group settings
  • Applicants must also provide a valid Criminal Reference Check (specifically to work with the vulnerable sector).
  • Valid driver’s license and access to a vehicle is highly preferable
  • First Aid and CPR level C certificate
  • Bilingual an asset


The position is for 30 hrs/week starting June 3rd, 2024. Salary to commensurate with experience


Interested and qualified applicants can submit their resume by May 17th, 2024 to or fax to 613.834.8259.


Only applicants selected for an interview will be contacted.

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