Job Posting 101424

Child and Youth Support Worker (Float)
Encompass Support Services Society
Vancouver & Lower Mainland
Langley, BC
closes in 12 days (Fri, 7 Jun)
full time

Encompass Support Services Society is an accredited, non-profit agency that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those, we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the Inuit and Métis people who make Langley their home.

Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.

Our vision is to empower individuals, to connect people, and to enrich lives. We value community, integrity, excellence, accountability, dynamic leadership and culture, advocacy, diversity, empowerment and collaboration.
Our programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community. Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals and families.

The Opportunity

We are currently looking for self-directed, engaging, empathetic Full Time Supportive Housing Child and Youth Support Worker to join our growing team. Reporting to the Program Coordinator, this position will provide support to youth in various locations throughout Langley with a specific focus on developing social and life skills in a collaborative team environment. This position supports 3 supportive housing programs for youth between the ages of 12 to 19 in the Langley’s.

JOB POSTING # 2024-0100 CYSW (Float)
DATE: May 15, 2024
POSITION: Permanent - Full Time
HOURS OF WORK: 4 days on and 4 days off with 8 hours varying shifts
SALARY RANGE: CSSEA Wage Grid 12, Step 2- $30.18 - $33.49
BENEFITS: Extended Health, Dental, Group Retirement Savings Plan/TFSA
VACATION: as per ESS policy
CLOSING: Open until filled

Key Responsibilities
• Ensures that the living environment for program participants is trauma informed, inclusive, comfortable and non-judgmental.
• Supports all Specialized Home Support Program participants displaying distress and/or emotional dysregulation by providing supportive conversations and coping strategies.
• Provides supportive advice and emotional support to program participants on a one-one and/or group basis.
• Provides transportation and accompanies program participants to support them in attending appointments and healthy community activities.
• Ensure that program participant’s personal needs are met by supporting participants with basic personal hygiene, preparing healthy and nutritious meals, and providing access to community resources.
• Participates in the assessment, goal setting and progress evaluation of program participants individualized service plans.
• Ensures that logbooks and other documentation such as daily activity and incident reports are legible and completed in a timely manner.
• Maintains professional boundaries with program participants.
• Ensures communication and liaises with participant’s support system such as family, school, professionals and the community.
• Monitors program participant’s medications in accordance with established policy, guidelines and training.
• Performs housekeeping duties in support of health and safety regulations. This may include but is not limited to vacuuming, dusting, emptying garbage, sanitizing, cleaning and laundry. Reports maintenance needs to the supervisor.
• Performs other related duties as required.

We are interested in candidates with the following Qualifications

1. Education and Knowledge
• Diploma in a related human/social service Field
• Current knowledge of issues and resources related to vulnerable youth
• Primary source credential verification

2. Training and Experience
• Two (2) years recent related youth experience
• Or an equivalent combination of education, training and experience
• Caring About Food Safety certificate

3. Skills and Abilities
• Excellent verbal and written communication skills.
• Effective problem-solving, conflict resolution and crisis intervention skills
• Ability to be flexible, resourceful and possess good time management skills.
• Ability to perform tasks involving physical activity, including lifting, and bending.
• Must possess a working knowledge of computers (Microsoft Word/Excel)
• Demonstrated knowledge and application of trauma-informed and culturally safe principles of care.
• Demonstrated knowledge of relevant Acts, pertinent regulations, policy, procedures and other statutory and certification requirements (such as the Mental Health Act; Adult Guardianship Act; Child, Family and Community Service Act; and Freedom of Information and Protection of Privacy Act).
• Effective listening and consensus building skills that promote communication and a cooperative approach to problem solving and decision making.
• Ability to work effectively with others in a multicultural environment, independently and as part of a team, including understanding the frameworks of other disciplines.
• Ability to maintain professional integrity, boundaries, and confidentiality.
• Ability to make effective referrals in a collaborative manner, reflecting in-depth knowledge of community resources and strong collaborative skills in working with other community partners.
• Knowledge of systemic issues and risk factors facing underrepresented groups including 2SLGBTQIA+ and Indigenous youth and young adults.
• Knowledge and respect of the diversity of the BC population.

4. Other Information
• Must possess a valid BC Class 5 Drivers’ License and have a reliable vehicle (mileage paid for work use)
• Mandatory Police Information check
• Prior Contact/Child Welfare Check
• First Aid certification

At Encompass Support Services Society, equity, diversity, and inclusion at the core of who we are. These principles guide us in our programs and services and in fostering an environment of dignity, respect and belonging. We encourage applications from persons with historical and/or current barriers to equity, who will work respectfully within our inclusive organization and diverse community.

In lieu of resume and cover letter – video submissions outlining your experience and qualifications accepted. Please email your video at

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