Join the Sanare Centre team as a Case Manager and play a crucial role in providing trauma-informed support to clients referred to our Integrated Case Management Program. You'll be responsible for offering information, advocacy, and referrals in a compassionate, strength-based, and person-centred manner. Whether interacting in person, virtually, or over the phone, you'll be part of a dynamic, multidisciplinary team dedicated to supporting those impacted by trauma.
Position Responsibilities
Assessment & Case Planning:
- Develop individualized case plans with clients based on needs assessments, identifying risks, strengths, and goals.
Case Management & System Navigation:
- Assist with concerns identified through assessment processes to ensure necessary resources or referrals are available.
- Establish and maintain collaborative relationships with external service and support agencies.
- Provide advocacy on behalf of clients in interactions with external supports as needed.
- Conduct ongoing evaluation of case plan progress and adapt to changing needs and goals.
Counselling Readiness:
- Engage in discussions and provide information about counselling readiness and the counselling process.
- Support client transition from the Integrated Case Management program to other programs/services.
Emotional Regulation & Coping:
- Support clients in developing emotional regulation and coping skills, including problem-solving, grounding techniques, containment strategies, cognitive restructuring, and stress management.
Psychoeducation:
- Deliver psychoeducation sessions to enhance clients' understanding of sexual violence, trauma impact, and coping strategies.
Qualifications
Perspective/Character:
- Maintain comprehensive client records and files.
- Efficient in MS Office, databases, and HR systems.
- Outstanding communication and people skills.
- Premium time management and organizational skills.
- Demonstrate compassion through non-judgmental words and actions.
- Cultural sensitivity and competence in addressing diverse populations' needs.
- Ability to obtain and maintain Criminal and Child/Youth Intervention Record Checks is required.
Education:
- Bachelor's degree in Human Services, Social Work, or equivalent experience.
NOTE: registration with a regulating body would be considered an asset.
- Previous work experience within a social work or not-for-profit setting is ideal but optional.
Skills & Other Requirements:
- Experience in conducting assessments (needs assessments, risk assessments).
- Strong understanding of sexual violence trauma and its impact.
- Willingness to create and support, safe, and inclusive spaces.
- Strong relationship-building and communication skills.
- Knowledge of community resources, systemic barriers, and discrimination.
- Exceptional critical thinking, problem-solving, and conflict-resolution skills.
- Ability to maintain strong professional boundaries.
- Reliable vehicle and valid driver's license.
- Ability to obtain and maintain a RCMP Enhanced Status security clearance.
Suppose you are passionate about making a difference in the lives of those impacted by trauma and possess the skills and qualifications outlined above. In that case, we invite you to apply for this rewarding opportunity.