Job Posting 101618

Volunteer Services Assistant
Toronto Wildlife Centre
Toronto Metro area
closes in 11 days (Mon, 24 Jun)
part time - temporary / contract

 

Job Title: Volunteer Services Assistant

Status:  Temporary, Part-time

Location: Currently located in Downsview Park (North York) with plans to move to the Rouge National Urban Park (Scarborough)

Start Date:  ASAP, Applications will be accepted until the position is filled                                

Compensation: Starting at $18 per hour, commensurate with experience 

Commitment: 6 month contract with the potential to extend    

 

Job Summary

The Volunteer Services Assistant is responsible for assisting in the day-to-day organizing, coordinating and development of the Volunteer Department as well as liaising with other TWC departments and external organizations as needed. This position requires a strong administrative background, multitasking, and the ability to prioritize and communicate well in a fast-paced environment.

Duties and Responsibilities:

  • Assists with the Volunteer Department coordination; including but not limited to, onboarding, evaluation, training materials, and protocols 
  • Continuous improvement of volunteer retention through regular communication, relationship building across teams, recognition, conflict resolution, and other means
  • Responsible for addressing immediate volunteer needs in person or via phone and email
  • Creates, maintains, and updates volunteer records, schedules and attendance
  • Assists with updating and expanding existing volunteer positions and programs
  • Assists with setting of the Volunteer Department goals and strategic planning
  • Other responsibilities as related to the Volunteer Department 

Qualifications

Position Requirements:

  • Minimum 1 year experience working in an administrative role in a fast-paced environment
  • Minimum 1 year experience working in a volunteer supervision role 
  • High School Diploma or equivalent
  • Post-secondary diploma or certification in volunteer management, administration or similar an asset
  • CVA accreditation an asset

Skills and Abilities:

  • Strong interpersonal skills; capable of working collaboratively within a team and across departments as needed 
  • Strong communications skills
  • Advanced proficiency in Microsoft Office, Google Workplace, and databases
  • Experience using CRM’s like Better Impact (Volunteer Impact) an asset
  • Professional, highly organized, detail oriented and self-motivated
  • Strong problem-solving and critical thinking skills
  • Efficient at working effectively under tight deadlines, with competing priorities, within a fast-paced and dynamic environment

Physical Requirements:

  • Requires the ability to spend extended periods sitting and using a computer keyboard

Working Conditions: 

  • Fast-paced office/hospital environment, with noise and the possibility of frequent interruptions
  • This position requires working near materials and animals that may trigger allergic reactions
  • Some off-site work may be required

 

 

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