Job Posting 101618

Volunteer Services Assistant
Toronto Wildlife Centre
Toronto Metro area
closes in 11 days (Mon, 24 Jun)
part time - temporary / contract


Job Title: Volunteer Services Assistant

Status:  Temporary, Part-time

Location: Currently located in Downsview Park (North York) with plans to move to the Rouge National Urban Park (Scarborough)

Start Date:  ASAP, Applications will be accepted until the position is filled                                

Compensation: Starting at $18 per hour, commensurate with experience 

Commitment: 6 month contract with the potential to extend    


Job Summary

The Volunteer Services Assistant is responsible for assisting in the day-to-day organizing, coordinating and development of the Volunteer Department as well as liaising with other TWC departments and external organizations as needed. This position requires a strong administrative background, multitasking, and the ability to prioritize and communicate well in a fast-paced environment.

Duties and Responsibilities:

  • Assists with the Volunteer Department coordination; including but not limited to, onboarding, evaluation, training materials, and protocols 
  • Continuous improvement of volunteer retention through regular communication, relationship building across teams, recognition, conflict resolution, and other means
  • Responsible for addressing immediate volunteer needs in person or via phone and email
  • Creates, maintains, and updates volunteer records, schedules and attendance
  • Assists with updating and expanding existing volunteer positions and programs
  • Assists with setting of the Volunteer Department goals and strategic planning
  • Other responsibilities as related to the Volunteer Department 


Position Requirements:

  • Minimum 1 year experience working in an administrative role in a fast-paced environment
  • Minimum 1 year experience working in a volunteer supervision role 
  • High School Diploma or equivalent
  • Post-secondary diploma or certification in volunteer management, administration or similar an asset
  • CVA accreditation an asset

Skills and Abilities:

  • Strong interpersonal skills; capable of working collaboratively within a team and across departments as needed 
  • Strong communications skills
  • Advanced proficiency in Microsoft Office, Google Workplace, and databases
  • Experience using CRM’s like Better Impact (Volunteer Impact) an asset
  • Professional, highly organized, detail oriented and self-motivated
  • Strong problem-solving and critical thinking skills
  • Efficient at working effectively under tight deadlines, with competing priorities, within a fast-paced and dynamic environment

Physical Requirements:

  • Requires the ability to spend extended periods sitting and using a computer keyboard

Working Conditions: 

  • Fast-paced office/hospital environment, with noise and the possibility of frequent interruptions
  • This position requires working near materials and animals that may trigger allergic reactions
  • Some off-site work may be required



Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!