Job Posting 101719

Director, Organizational Planning & Delivery
Healthcare Excellence Canada
Work From Home - Alberta, British Columbia, Ontario, Quebec, Saskatchewan, Manitoba, New ...
closing today (Thu, 13 Jun)
full time

We’re Hiring!!

Are you passionate about improving health and healthcare? Are you a strategic leader with a proven ability to lead, develop and implement quality improvement initiatives? Do you have a deep understanding of implementation, adoption and evaluation of proven innovations and effective safety interventions, can you drive change?

If this sounds like you, join Healthcare Excellence Canada (HEC)! HEC works with partners to spread innovation, build capability and catalyze policy change so that everyone in Canada has safe and high-quality healthcare.

Term: Permanent, Full-Time
Reports to: Vice-President, Organizational Performance & Corporate Services
Salary Range: $122,408 - $153,011- $183,613 (typical hiring range: $130,059 - $145,360)
Location: We are a pan-Canadian healthcare organization and welcome candidates from across Canada. Our head office is located in Ottawa, Ontario and we welcome flexible work options such as permanent/fully remote, hybrid, flexible work hours, and compressed work weeks.
Deadline to apply: June 13, 2024 4 PM ET

How to apply:

HEC’s Organizational Planning and Delivery team supports HEC to be a high performing organization that effectively delivers on its strategy, operational plan, and related activities. The Planning and Delivery team is accountable for: 

  • Operational planning and delivery management (annual planning process and cycle; supporting enterprise-wide project alignment and interdependency planning; identifying, and managing project risk; tracking delivery progress)  
  • Integrated HEC processes and enterprise-wide project management support & capacity building 
  • Enterprise risk management 
  • Collecting data on operational plan progress to support decision-making processes and organizational performance, and regularly reporting progress in these areas.

The Director, Organizational Planning and Delivery provides strategic leadership to HEC’s planning, delivery management, and compliance activities. The Director is Chair of HEC’s Management Committee, and works closely with other committee members, staff, external partners, and subject matter experts to enable HEC to be a high-performing organization. The Director, Organizational Planning and Delivery will ensure that the delivery and compliance dimensions of HEC’s operational activities are effectively implemented and monitored.  

Your core responsibilities include:

  • Works closely with the Vice-President, Organizational Performance & Corporate Services to evolve HEC’s ongoing delivery management framework and to support a high-performing business planning culture.
  • Provides the Vice-President with strategic advice and a comprehensive understanding and reporting of operational issues related to delivery of the operational plan and compliance activities.
  • Chairs and facilitates HEC’s Management Committee.
  • Oversees and leads the development of HEC’s annual operational plan and works closely with the Director, Finance to support the annual budgeting process.
  • Oversees and leads the implementation of HEC’s delivery management activities using best practices that consider the interrelationships, dependencies, and collaborative relationships of key operational activities. This includes monitoring progress, risk, and dependencies to support the delivery of HEC’s operational plan and budget.
  • Participates as a member of the extended leadership team, and works closely with other extended leadership team members, senior advisors, internal and external partners, and quality improvement, patient safety, and measurement experts to lead, develop, and deliver programs.
  • Provides day-to-day leadership and supervision of operational planning and delivery staff including overseeing the work and their performance, providing coaching/mentoring, monitoring progress, and providing advice. Nurtures the environment for, and enables, a high-performing team.
  • Fosters a culture of innovation, inclusion, respect, and impact with better care for everyone.

For complete details, please see the job description.

Education and experience you will need to have:

  • Bachelor’s degree in business administration, strategy, organizational design/development or a related discipline or equivalent knowledge and expertise is required.  
  • Minimum seven (7) years’ experience required, including at least two (2) years in a supervisory/management role.
  • Bilingual in French and English is preferred (English communications at Advanced “C” level and French communications at Intermediate “B” level). 
  • Advanced experience and understanding with organization project and program management, and change management is required.
  • Experience or knowledge of business and contract law, including intellectual property, indemnity, insurance, liability, waivers, and contract management is required.
  • Advanced computer software skills in Microsoft Office suite and virtual environment are required.
  • Demonstrated experience in developing and implementing strategies and business plans is required.

You will be a great fit for this role if you have:

  • Inclusive leadership style and highly developed people management skills. 
  • Ability to foster strong internal and external relationships. 
  • Experience being part of a small dynamic team where you have been doing a lot with a little; you have vision for the future but are excited to roll up those sleeves and get in the weeds with your teams. 
  • Highly developed interpersonal and problem-solving skills.
  • Excellent project management skills including the ability to plan and the ability to collaborate with other teams and across the organization.
  • Excellent oral, presentation, and written communication skills.
  • Demonstrated time management skills. Well organized and attentive to detail.
  • Professional tact and diplomacy and confidentiality required.
  • Ability to work well in a dynamic and highly motivated team.

HEC currently offers:

  • Competitive salary with a bilingual bonus (if applicable)
  • Full access to our comprehensive benefits package on the 1st day of employment
  • Flexible work options including onsite, hybrid, or fully remote and flexible hours of work
  • Holiday break closure in December between Christmas Day and New Year’s Day
  • Generous vacation and personal leave plans
  • A defined benefit pension plan with the CAAT Pension Plan
  • Employee and Family Assistance Programs
  • Fitness and Wellness Allowance
  • Remote Work/Parking Allowance
  • Paid professional association fees
  • Educational and development opportunities
  • On site (Ottawa) gym and complimentary coffee/tea
  • Social activities

*HEC is open to exploring the possibility of secondments and interchanges with other organizations as part of our recruitment process. 

Healthcare Excellence Canada (HEC) is an equal opportunity employer and embraces diversity and inclusivity. HEC is committed to building teams with a variety of backgrounds, skills and views, as the more inclusive we are, the more impact we can have. We encourage applications from all qualified individuals, including visible minorities, Indigenous persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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