Who we are:
As one of Canada's premier music venues, the Francis Winspear Centre for Music provides musical experiences rooted in creativity, imagination, and excellence. We emphasize the importance of live experiences, hosting music groups and individuals of all abilities, anchored by our resident artists, the Edmonton Symphony Orchestra.
Located on Indigenous peoples’ traditional lands, we believe music is an expressive language that unites people. We are dedicated to providing a safe, welcoming, and accessible space for our community to create, exhibit, and learn about music.
Since 1997, the Winspear Centre has been a cornerstone of Edmonton’s Arts District, welcoming 250,000 visitors annually for musical performances, rehearsals, literary events, meetings, receptions, graduations, and educational programs. Currently, we are expanding the Winspear Centre with a new second performance hall, classrooms, and mixed-use immersive spaces.
We operate year-round, with flexible schedules that may include evenings, weekends, and holidays, based on role and business needs. Learn more at winspearcentre.com
Who you are:
You love music, you enjoy working in a team and bringing out the best in yourself and your colleagues, you are creative, and you are not afraid to try new things. You are aligned with these values and want us to succeed together.
You champion excellent experiences and enjoy bringing a smile to a person’s face. You are inspired to be part of a team in an active cultural scene. You have a strong attention to detail and like to help disseminate quality information to patrons and staff alike. You are available to work full-time hours during the daytime, evenings, and weekends, and have a flexible schedule.
What we can offer you:
Job Summary:
The Guest Services Ticketing Advisor is responsible for helping with the day-to-day running of the Winspear Box Office. Reporting to the Director of Guest Experience, the individual will work within a small team to deliver exemplary customer service to a wide variety of patrons. The Guest Services Ticketing Advisor will develop relationships with patrons, maintain an accurate database, and help execute events at the Winspear. They will have a high attention to detail and be comfortable working in a database while speaking with patrons.
What you will do:
Qualifications:
The Winspear Centre is an equal opportunity employer and encourages applications from all qualified individuals. Applicants who are either Canadian or permanent residents of Canada will be considered prior to international applicants. We thank you for your interest. Only those selected for an interview will be contacted.
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