Chief Executive Officer
Bennett Village
Halton / Peel area
Georgetown, Ontario
closed 76 days ago (Wed, 14 Aug) full time
THE ORGANIZATION
Bennett Village
Bennett Village, nestled in the heart of Halton Hills, is more than just a retirement and long-term care facility; it's a vibrant, welcoming organization where seniors thrive. At Bennett Village, we foster a warm, supportive environment where every team member is valued and respected. Here, you'll find a strong sense of community and camaraderie among staff, residents, and their families.
Founded in 1999 with the help of a generous donation by a local farming family, the property is home to a 66-bed long-term care home and a separate life lease active living building.
THE OPPORTUNITY
With the senior population in the Halton Region projected to double by 2031, now is the time for Bennett Village to realize our vision of a new Bennett Centre for long-term care. With a larger home and cutting-edge health technologies, we can offer more efficient resident-centered care to our growing population of seniors. Plans are in place to build a new building hosting more than 160 beds with occupancy projected for 2028. This is a massive undertaking and has created the need for a CEO who can oversee the existing community and maintain the high-quality care as well as play a leadership role in the construction and operations of the new building.
The Board is active and supportive, and the Georgetown community is engaged and committed. This is a rare opportunity to lead the expansion of not-for-profit options for seniors in the Halton area.
KEY DELIVERABLES
The Chief Executive Officer is responsible for the overall operations of Bennett Village including the long-term care and life lease divisions and the expansion project.
Reporting to the Board of Directors, the CEO will ensure that policies, systems and processes are consistent with the mission, vision and values of the organization. The CEO has responsibility for human and labour relations, fiscal performance, continuous quality improvement, risk management, positive community relations and partnerships and compliance with relevant legislation and standards. The CEO provides visionary leadership to Bennett Village and works to further the strategic plan of the organization. It is expected that this leader’s decision-making is grounded in a deep understanding of, and empathy for, seniors’ needs in both the long-term care center and independent living situations.
Leadership & Vision
Inspire confidence and enthusiasm with staff members and service partners to strive for excellent customer service with residents, families, and partners.
Ensure the philosophy, annual goals and objectives for residents’ care and nursing services are aligned with Bennett Village’s mission statement.
Establish, implement, manage and improve standards for care and service and policies and procedures that meet individual resident needs throughout the organization.
Engage residents and families in the development and review process to ensure expectations are identified, addressed, and met.
Operations, Quality and Risk Management
Provide direction and oversight to ensure all aspects of the Quality Improvement Program are executed as scheduled (Quality Management plan, indicators, monthly QI schedules, policy and procedure manuals).
Provide oversight for the development & monitoring of the various functions and activities of all accreditation teams within the organization.
Ensure all organization committees are effective and have terms of reference that outline their function and area of responsibility.
Understand and interpret all components of related legislation.
Ensure compliance with all relevant legislation including but not limited to: Ministry Acts, regulations, policies and procedures, directives, & collective agreements.
Ensure the implementation of a complete quality and risk management program in alignment with the strategic plan.
Ensure that all facilities are maintained within building code requirements and that appropriate maintenance activities occur on a regular basis to ensure safe and effective capital and asset management.
Ensure risk management activities are implemented to reduce and control potential or actual risks to the safety, security and health of all individuals, and to the safety and security of the organization.
Ensure compliance with Health and Safety Policies and Procedures and all practices follow the Occupational Health and Safety Act.
Plan, coordinate, direct and monitor the effectiveness of all operational activities in the organization.
Strategy
Develop the strategic plan and bring team members, residents, families and external partners together in the development of the strategic plan.
Implement the strategic plan in accordance with Board direction.
Ensure the achievement of the organization’s strategic objectives as detailed in the strategic plan.
Ensure appropriate reporting to the Board regarding the achievement of strategic objectives.
Communications
Respond promptly to concerns of residents and family members, facilitate a satisfactory response to concerns and implement action plans and follow-up.
Facilitate the development and maintenance of internal and external relationships through effective communication between and among residents, families, team members and community partners.
Develop a proactive and effective communication framework with Board members.
Partnerships
Act in a leadership capacity to develop community partnerships with health service providers, agencies and service groups.
Ensure that all contracts are current, appropriately negotiated and maintained with service partners.
Ensure a positive working relationship with municipal, regional and provincial representatives, unions, partners and Ontario Health teams.
Network with other long-term care organizations to promote continuity of care with other health agencies and the community.
Promote a positive image of the organization through the website, newsletters and participation in community events.
Financial Management
Provide leadership to the Finance team.
Oversee budgets and monitor long-term strategic fiscal plans, including ensuring sufficient resources/equipment are available through budget preparation, maintenance and the hiring of appropriate and adequate staffing levels.
Maintain an organized system of records management, which includes the components of collection, access, storage, retention and destruction of records, financial, and trust accounts.
Lead the development of the annual operating budget and review of financial statements and take action on variances to ensure expenditures are in line with budget. Provide regular reports to the Board.
Capital Project
Project oversight for the new building including managing consultants, budget and milestone reporting.
Identify opportunities and risks and bring solutions to the Board and other stakeholders.
Maintain positive relationships with funders and the broader community.
Support the Chair of the Capital Campaign by meeting with major donors, doing presentations and attending events to raise awareness and funds.
People Leadership
Manage and mentor the senior leadership team with the goal of increasing engagement and creating a sense of ownership.
Develop performance management processes with a focus on staff development including in-service and continuing education in preparation for scaling up the staff team for the new facility.
Oversee the recruitment, employee and labour relations, payroll and benefits, orientation, occupational and non-occupational injury/illness, performance management, training, education and other staff-related functions within the organization.
Consult with appropriate partner experts as required.
EXPERIENCE REQUIREMENTS
At least 10 years of progressive experience in a managerial or supervisory capacity in the health or social sector (long-term care preferred).
Demonstrated executive level decision-making and leadership skills.
Experience leading large-scale capital projects.
Ability to motivate and manage direct and indirect reports towards the achievement of goals.
Highly developed interpersonal, public, labour and human relations skills to build effective relationships with all stakeholders.
Strong organizational skills and focused on achieving results and outcomes.
Proven ability to communicate in a variety of formats (presentations, meetings, reports).
Excellent interpersonal, problem solving and conflict resolution skills.
Effective human resource management skills.
Excellent accounting and budgeting skills to develop and oversee the approved budget.
Effectively uses technology to support the delivery of programs and services.
Knowledge of all relevant legislation and regulations (e.g., Long-Term Care Homes Act 2007 and its Regulations, Occupational Health and Safety Act and Regulations), accreditation standards and the ability to interpret and administer collective agreements in the Ontario setting.
EDUCATION
Successful completion (or commitment to complete) of a program in long-term care home administration or management that is a minimum of 100 hours in duration of instruction time which is acceptable for compliance with the LTC Homes Act educational requirements for Administrator.
A post-secondary degree in Health Sciences, Social Work or Business is required.
CONTACT INFORMATION
If you are interested in exploring this unique opportunity, please contact one of the following:
Laura Machan, Partner
Matthew Dyck, Consultant
While we thank all applicants for their interest, only those candidates selected for interview will be contacted.
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