Position Summary
The Revenue & Accounts Clerk position will support Mercy Ships Canada’s service delivery in the areas of revenue receipting, donor services administration and accounts payable.
Mercy Ships provides free surgeries and medical training in Africa using hospital ships. Each year more than 1,200 volunteers from around the world join Mercy Ships to donate their time and skills. Mercy Ships follows the model of Jesus and seeks to love and serve those in need, be people of integrity, and be people of excellence in all that we say and do.
Mercy Ships Canada supports surgical and medical training projects that align with the global organization’s core values and goals. We also support our Canadian volunteers who donate their time and talents to the organization’s international work.
This position reports to the Director, Business Operations & Risk.
Accountabilities
Revenue Reporting
- Produces all official donation receipts in accordance with Canada Revenue Agency regulations. Includes preparing, printing, mailing, and reconciling official donation receipts. Collaborates with MSCA staff as required in the production of official donation receipts.
- Provides responses to annual financial audit requests with regards to official donation receipts.
- Reconciles daily cash cheques donations received and make deposits to the bank.
- Supports the Accounting Administrator and Donor Services Administrator with monthly Donor Perfect Online (DPO) and accounting reconciliation and verification of revenue coding.
- Tracks and records volunteer crew fundraising on all platforms.
- Provides donor administration support by setting up donor profiles on Donor Perfect Online (DPO).
- Developing database queries to extract accurate fundraising KPI data based on MSCA staff needs.
Donor Services Administration
- Under the direction and supervision of the Director, Programs, Business Operations & Risk or the Execuitve Director and in specific circumstances, add donations and gifts to Donor Perfect Online (DPO).
- Under the direction of your supervisor, collaborate with the Fundraising, Donor Relations and Development Manager and other team members in updating content and messaging (electronic and written) including official donation receipts.
- Processes mail received in the office and responds to donor calls.
- Provides administrative support to the donor stewardship business processes.
- Provides administrative support for third party events or initiatives.
Accounts Payable
- Completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices.
- Charges expenses to accounts by analyzing invoice/expense reports and recording entries.
- Verify, match and track vendor and other invoices with pre-authorized commitments.
- Reconciles the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted.
- Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements.
- Generate reports detailing accounts payables status.
- Processing all expense reimbursement forms and requests for advances and preparing cheques.
- Reports sales taxes by calculating requirements on paid invoices.
Required Skills & Experience
Must have skills:
- Basic experience or extensive knowledge of Customer Relationship Management (CRM) or similar enterprise-based systems.
- Familiarity with accounting software.
- Solid understanding of basic bookkeeping and accounting payable principles.
- Proven ability to calculate, post and manage accounting figures and financial records.
- Data entry skills along with a knack for numbers.
- Previous working experience in accounts payable or a similar role.
- Working level knowledge of MS Excel and Word.
- Fluent in English.
- A demonstrated commitment to customer service, donors, and volunteers.
Nice to have skills:
- Experience in a not-for-profit organization or a registered charity environment.
- Proficient in French through the completion of an immersion program (or equivalent).
Core Competencies
- Supportive of the vision and mission of Mercy Ships as a Christian faith-based charity and commitment to its core values and organizational culture.
- Ability to ask questions, good analytical skills, and business knowledge.
- Demonstrate attention to detail and ability to prioritize work and meet deadlines.
- Demonstrate respect, integrity, compassion, initiative, and judgement in interactions with donors, staff, vendors, volunteers, and other stakeholders.
- Committed to teamwork in a culturally diverse workplace and willing to adapt to continuous improvement.
- Ability to work in a cross-functional environment with remotely working team members.
- Good oral and written communication skills.
Qualifications & Education
- Business administration, bookkeeping or directly relevant education.
- Relevant experience would be considered in place of education.
- Clean criminal record check mandatory.
Working Conditions
- This term position is based in the Mercy Ships Canada Victoria office and may require remote work.
- Forty hours per week: Monday to Friday, with some flexibility to organize work schedule around the office hours of 8:00 am to 4:00 pm. The role requires a minimum of three days a week but we are open to the possibility of full time employment at 5 days a week for the right candidate.
- Mercy Ships Canada working conditions are aligned with the British Columbia Employment Standards Act.