The Vancouver Art Gallery believes creativity is fundamental to an open and engaged world. Bring your experience in Building Services to one of Canada’s leading arts institutions, as we build a new, custom-designed and purpose-built space in the heart of downtown Vancouver.

Are you passionate about maintaining vibrant spaces and ensuring everything runs smoothly behind the scenes?  Join us as the Facility Operations Manager at the Vancouver Art Gallery, where you will play a pivotal role in keeping our stunning building in top shape!  Reporting to the Director of Facilities and Operations, you will lead a dynamic team in managing the gallery’s physical space, ensuring that our environment remains both welcoming and functional.  You will oversee everything from day-to-day maintenance and event support to the crucial systems that keep our building comfortable and safe.  Your expertise will help us provide an exceptional experience for our visitors while maintaining the highest standards for our collection. If you are ready to blend your organizational skills with your passion for art and facilities management, we would love to hear from you!

What You Will Do 

Operational

• Lead daily facility operations and ensure satisfactory building services and departmental requests
• Manage operations in line with Gallery policies and WorkSafe BC regulations, including safety inspections, training, and staff feedback
• Develop and champion team plans, continuous improvement initiatives, and policies to support organizational goals
• Communicate with team members to ensure a smooth experience for employees and guests
• Compile and report necessary documentation, including operating and safety manuals
• Develop and oversee maintenance programs for furniture, fixtures, and equipment
• Identify and address risks, hazards, and deficiencies
• Provide input on standards, policies, and procedures for engineering and building services
• Plan and manage team staffing schedules and routines
• Coordinate and prepare work orders for maintenance requests and contractor services
• Monitor industry trends and advancements to enhance building operations

Leadership & Staffing

• Recruit and train employees in a unionized environment, ensuring proper orientation
• Evaluate staff performance, provide coaching, and handle disciplinary actions with support from the People & Culture team
• Promote equity, diversity, and inclusion in the workplace including Indigenous ways of being

Financial Management

• Collaborate with the Director of Facilities and Operations to create and manage the departmental budget
• Monitor budget expenditures, recommend corrective actions, and adhere to financial procedures
• Purchase necessary supplies and equipment within budget constraints

This role contributes to the overall success of the Building Services team and ensures that all processes and operations contribute to the Gallery’s strategic direction and the divisional goals.

What You Bring to the Role

You have a minimum of three to five years of relevant leadership experience, including extensive professional experience and comprehensive knowledge in managing a building operations department including building systems, facility operations, maintenance and mechanical/electrical principles, process and procedures, physical asset inventory and control procedures.  Experience in a non-profit or customer service focused organization is an asset.  Fifth Class Power Engineering Certification or higher is preferred.

Additional skills and abilities:

• Experience with monitoring, tracking, and controlling projects, and evaluating plans for critical improvements
• Skilled in recruiting, training, and motivating staff, with experience leading teams and contractors; Unionized environment experience is a plus
• Strong verbal, written, and interpersonal skills, including coaching and negotiating
• Ability to understand priorities, adhere to deadlines, and handle emergencies on a rotational basis
• Proficiency in CMMS/Work Order Management (preferred), and intermediate knowledge of Outlook, Word, and Excel
• Capability to develop financial analyses and reports
• Comprehensive knowledge of WHMIS, WorkSafe BC, and Occupational Health and Safety requirements
• Creative and innovative thinking with a focus on continuous improvement and best practices

What We Provide for You

The Art Gallery wants you to be your best.  We provide our full-time and regular part-time employees with extended medical and dental coverage, long-term disability and life insurance, joint employer/employee pension contributions and generous vacation entitlements.

Compensation and Work Environment

This is an excluded (non-unionized), permanent role. The compensation package is commensurate with qualifications, experience, and ability.  This is an in-office position at the Gallery’s downtown Vancouver location.

Hours:  Monday to Friday, 40 hours per week

Salary:  $80,000 - $95,000 per year

Our Values

The Vancouver Art Gallery commits to five core values that guide all that we do:

• We are respectful of the unceded Indigenous territory upon which we are situated
• We are committed to creating an inclusive and respectful environment
• We believe that curiosity is a pathway to innovation
• We establish clear goals and expectations to cultivate a culture of accountability
• We foster successful collaboration through thoughtful communication and active listening

The Vancouver Art Gallery is situated on the unceded territories of the xʷməθkʷəyəm (Musqueam), Sḵwxwú7mesh (Squamish) and səlilwətaɬ (Tsleil- Waututh) Nations. The Vancouver Art Gallery commits to providing equitable access to everyone. We actively support accessibility, anti-racism, LGBTQ2S+ inclusion, and encourage diversity in our staff, volunteers, visitors, and programming. We cultivate a safer space where all voices are heard, valued and represented.

More About the Vancouver Art Gallery

Founded in 1931, the Vancouver Art Gallery is recognized as one of North America’s most innovative visual arts institutions. The Gallery’s celebrated exhibitions, extensive public programs and emphasis on advancing scholarship focus on historical and contemporary art from British Columbia and around the world. Special attention is given to the accomplishments of Indigenous artists, as well as to those of the Asia Pacific region—through the Institute of Asian Art founded in 2014. The Gallery’s exhibitions also explore the impact of images in the larger sphere of visual culture, design and architecture.

The Vancouver Art Gallery is a charitable not-for-profit organization supported by its members, individual donors, corporate funders, foundations, the City of Vancouver, the Province of British Columbia through the BC Arts Council and the Canada Council for the Arts.