Temporary Opportunity

(Approximate 6-month term)

Job ID 24-044EJHS

Company Overview:

For over 75 years EJHS has provided holistic services and wraparound supports that address the root causes of crime and social disorder. By focusing on reintegration, acceptance and successful outcomes, we are building a safer, more harmonious community. We do this through release planning, housing support, employment transition, education, substance recovery, cultural support and more.

Edmonton John Howard Society strives to provide a meaningful work environment through the following: 

• Strong focus on employee wellness and work-life balance
• Service recognition and employee awards
• Professional development opportunities
• Staff team building and appreciation days

We are a values-driven organization that supports clients from a strength-based approach.  If your values are aligned with our core values listed at: https://johnhoward.org/about-us/core-values, please consider joining our team.

Position Summary:

The Adult & Youth Support Worker delivers quality service by providing immediate and short-term assistance in meeting client basic needs and employment search support. Offering resources is done in an effort for clients to become independent and self-sufficient. This includes providing information, referrals, post-release planning and ongoing support. The Adult & Youth Support Worker provides targeted interventions to foster client involvement with interventions that will address their needs, such as education, employment training, financial support, treatment, housing and pro social supports. This position has reception duties related to the Community Safety & wellbeing division which includes greeting guests/clients and answering calls to support a wide variety of client services.

Responsibilities:

• Ongoing case management with the clients to foster coordinated and timely services that meet the client’s basic needs.
• Refer and assist clients with completion of application processes and referrals when necessary, including but not limited to detox facilities, addiction recovery treatment programs, employment/educational programs and mental health programs.
• Maintain accurate and up-to-date data collection, data entry and completing of any program assessments and surveys as directed.
• Answer calls for the Community Safety & Wellbeing Division and transfer as appropriate.
• Provide basic referrals and information to callers about other services and agencies.
• Greeting guests and clients in a professional manner.
• Create and maintain a strong and professional working relationship with community agencies.
• Communicate pertinent information to the supervisor and other staff as necessary.
• Comply with Edmonton John Howard Policies and Procedures.

Qualifications / Skills:

• Diploma or Degree in Human Services or related field.
• Minimum of 2 years relevant experience working with complex, high-risk populations.
• Strong understanding and knowledge of community resources, and knowledge issues faced by high-risk individuals who have experienced significant trauma with high criminogenic factors and are now experiencing homelessness, poverty, and both mental health conditions and substance use.
• Strong leadership, teamwork and effective interpersonal and communication skills.
• Prior experience completing professional documentation.
• Experience working with and understanding the unique challenges that Indigenous and multicultural individuals and families face, particularly those with significant criminal histories.
• Effective risk management, advocacy in systems and group facilitation.
• Role and scope navigation, inclusion and equity and digital literacy.

Conditions of Employment:

• Criminal Record Check and Children Intervention Check; a criminal record will not disqualify you from employment with us; we evaluate each application individually.
• Standard First Aid and CPR, Suicide Intervention and Crisis Intervention and De-escalation Training.
• The hours of work are Monday to Friday from 8:00am – 4:30pm (a 37.5-hour workweek).
• The offices will be located at the Transition Place Building.

Salary:

The salary range for this position is $51,000.00 - $59,000.00 annually.

Safety and harmony in our community.

Edmonton John Howard Society is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.