Nature and Scope:
The Program Fitness Staff will work collaboratively with other staff and volunteers, and are responsible for providing safe, fun, and educational programs and service to members and participants in a fitness environment. A key function of their role is to assist individual members with their fitness programs, in a positive and professional manner. These staff will also build meaningful relationships through daily interaction with Y members, visitors, and colleagues; and work in collaboration with the Member Educator Staff to support member sales and retention efforts.

This casual position is entitled to an individual YMCA-YWCA membership

Responsibilities:

• Perform member orientations to the fitness facility and Personal Coaching Sessions
• Teach Group Fitness Classes (if applicable)
• Maintain an atmosphere of achievement that inspires self and others to succeed
• Ensure the safety of all members, participants, staff, and property by following YMCA-YWCA standards/policies/procedures and ensuring they are maintained amongst all members and staff
• Monitor commitment to service excellence by role modelling and maintaining YMCA SAM 2.1 standards
• Effectively support the operation of the facility, including opening and closing procedures
• Support the Annual Fundraising Campaign
• Adhere to YMCA Child Protection Policies and Procedures

Qualifications:

• YMCA Personal Training, or equivalent, certification required.
• Excellent organizational, customer service and relationship building skills
• Current Standard First Aid and CPR-C required
• A clear Police/RCMP Criminal Record Check with Vulnerable Sector Screening required (prior to start date - not required at the application stage)

Competencies:

• Commitment to Organization Vision and Values
• Commitment to Health and Safety
• Customer Service
• Teamwork
• Communication
• Problem Solving
• Planning and Organization