Who We Are

Tourism Richmond is BC’s 4th largest DMO and an industry leader that collaborates with local businesses, tourism service providers, and the City of Richmond, to showcase everything our community has to offer as a must-see destination. Through our passion and commitment to excellence, we work to ensure Richmond and our community benefit from a thriving visitor economy.

Our Purpose: To ensure Richmond and our community benefit from a thriving visitor economy.
Our Vision: Richmond is a can’t-miss part of the Metro Vancouver experience.
Our Values: We are EPIC: Excellence | Passion | Integrity | Collaboration

About The Role

We are seeking a dedicated and detail-oriented professional to support our Business Development team in achieving its strategic objectives. As the Specialist, Business Development, you will play a key part in managing administrative functions, client communication, event planning, and lead generation. The ideal candidate will be highly organized, collaborative, and committed to delivering high-quality work. You will also support in providing ongoing assistance to the business development team by delivering efficient and detailed work that supports the business plan objectives and annual targets. High attention to detail, initiative, and a commitment to excellence are essential.

This is a hybrid full-time, 15-month contract position that requires in-office work at least three times per week. Some overtime and after-hours work may be required. The salary range is $60,000-$65,000.

What You Will Be Doing

• Perform a broad range of administrative duties as specified by the Director, Marketing & Business Development including leading preparation and distribution, managing client, member, and partner correspondence, and reporting.
• Contribute to sales trip & event preparation, planning, communication, and follow-up.
• Manage the administration of the Richmond Business Events Incentive Fund, including liaising with applicants, recording and tracking submissions, creating documentation such as Letters of Intent and funding agreements, securing the required approvals, and helping to maintain funding documentation.
• Contribute to managing the CRM database and developing and implementing best practices, including creating new accounts, linking leads, updating lead statuses, and related reporting on several metrics.
• Help to manage the Business Development team’s budget with guidance/support from the Director, Marketing & Business Development; this includes managing budgets for assigned projects, such as site visit spending and annual Meeting Planner FAM (Familiarization) client trip.
• Work with the team (and external partners as needed) to organize and support in-market tradeshows, digital events, sponsored activations, and sales missions including registration, shipping of collateral, promotional items, and tradeshow booths, as well as any communication pre and post the event.
• Work collaboratively with the Business Development and Marketing Team (as needed) on the maintenance and coordination of external sales channels including business development web pages, listings, digital and print collateral, and advertising partnerships. 

What You Will Bring

• 3 years’ experience within a sales or events team preferably in tourism, hospitality, or a similar field.
• Completion of a post-secondary program in Tourism/hospitality/business and/or equivalent experience.  
• Demonstrated client focus, with creative solution-driven approaches.
• Excellent verbal and written communication skills.
• Strength in attention to detail and accuracy of work and reports.
• Reliable self-starter with the ability to adapt to a changing environment.
• Strong interpersonal, problem-solving and decision-making skills.
• Strong technological aptitude with working knowledge of databases, (Microsoft Office Suite including Word, Excel, and PowerPoint and Adobe Acrobat (Adobe Acrobat PRO is an asset). 

Tourism Richmond is committed to fostering a culture based on trust, collaboration, diversity, and inclusivity. We encourage candidates from all genders, ethnicities, cultural backgrounds, and sexual orientations to apply. Should you be contacted for an opportunity, please reach out to if you require accommodations during the recruitment process.