Program Manager, Disability Services Program

Permanent, 32 hours per week

McMan Youth, Family and Community Services Association

Edson, Alberta

McMan Youth, Family and Community Services Association, Disability Services Program is actively seeking an experienced and dynamic Program Manager to lead and oversee critical operational and service delivery components of our Disability Services Program. This role is essential in supporting individuals, families, and their networks while fostering a positive impact within the community.

Who we are:

McMan is a dynamic not-for-profit social service agency that provides a comprehensive range of programs and services in the Edmonton and North Region. Our talented and valued employees embody our organizational values of Commitment, Trust, Empathy, Respect and Genuineness in our daily practice. We’re proud of the work we do and the individuals we support.

What you’ll do:

Reporting to the Program Director, the Program Manager leads a team of supervisors, direct service staff, administrative staff, and students/volunteers. They contribute to the success of the organization by providing a full range of expert knowledge and skills to the Disability Services Programs.

This individual will ensure that that the programs fully meet the needs of individuals, their families, support network and program funder, while maintaining McMan’s values, policies, accreditation standards and fiscal integrity.

Key areas of responsibility will include:

·        Fosters and encourages a culture that aligns with organizational values.

·        Provides performance, leadership, coaching and mentoring to employees and supervisors through best practice.

·        Oversee case management and the preparation of support and/or health & safety plans.

·        Debrief and follow-up critical incidents and/or crisis situations with supervisors, as required, to provide support, ensure procedures were followed and minimize future incidents.

·        Oversee program finances, ensuring all financial documentation and management comply with McMan policy and contractual requirements.

·        Participate in strategic discussions at the program and management levels, staying informed on industry trends and making beneficial recommendations.

·        Support the preparation of grant proposals, funding applications, budget projections, and program planning.

·        Manage records and information and prepare accurate and timely reports.

What you bring:

·        A post-secondary degree/diploma in background in Human Services Field and three years of directly related supervisory/management experience in the Human Services field.

·        Knowledge and experience working with Indigenous and diverse populations, including an understanding of cultural differences and practices, and a willingness to engage in and support cultural activities.

·        Strong leadership, effective communication and problem-solving skills. Strong analytical, organizational and time management skills.

·        Proven experience in developing, implementing, and supervising innovative client-centered residential or community-based programs.

·        Experience with the development of service plans, including a clear understanding of restrictive procedures.

·        Good understanding of health and wellness needs of persons with developmental disabilities including unique support needs due to diagnoses such as Autism, FASD, drug and alcohol addictions, intergenerational trauma and other mental health concerns.

·        A valid Class 5 driver’s license, a reliable personal vehicle, and comfort driving to multiple locations are essential for this role.

·        Regular travel to various sites within the area and to Edmonton (approximately 2-3 times per month) for meetings and training is required.

·        A strong commitment to teamwork and building effective relationships with internal and external stakeholders.

What’s in it for you:

·        A chance to work with a talented and engaged team of professionals in an organization with a great reputation that offers tremendous service in the community.

·        An opportunity to work with an organization with a great culture, that values and recognizes the humans that work with us and talent they bring to the table.

The Salary range for this position is $36.84 – $43.98 per hour commensurate with education /experience. McMan offers an environment supportive of ongoing professional development, comprehensive health benefits, an employer-paid pension plan, and generous paid time off. Interested applicants should submit applications to  noting competition number EDSG-01, no later than 4:30pm on October 17, 2024.

McMan Youth, Family and Community Services is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified candidates. We encourage First Nations, Métis, and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the organization to apply.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.