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If you are looking for an opportunity to contribute your experience, knowledge and passion in a meaningful way, CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for individuals with developmental disabilities and their families. CLBC employees strive to live our corporate vision of Communities of belonging, lives with connection.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

The Role:

As the Manager, Business Analysis Services, you will lead a team responsible for gathering business, functional, and non-functional requirements to support IT projects and service requests. You will collaborate with stakeholders to ensure that business needs are translated into actionable technical specifications, driving the successful delivery of IT solutions. This role focuses on continuous process improvement, IT planning, and best practices in business analysis, while also fostering the development of your team and managing vendor relationships.

Responsibilities include:

• Lead the team in gathering and documenting business requirements through stakeholder engagement, interviews, and workshops
• Conduct gap analysis to identify areas for improvement in business processes, workflows, and systems
• Facilitate communication between business stakeholders and technical teams to ensure alignment and mutual understanding
• Oversee project planning, resource allocation, and timely delivery of IT solutions, ensuring adherence to scope and budget
• Collaborate with IT and project management teams to ensure business requirements are met throughout the project life cycle
• Conduct high-level analysis of potential IT solutions, evaluating risks, costs, and benefits
• Review and validate technical documentation to ensure alignment with business needs
• Provide mentorship, training, and performance management for the business analysis team
• Manage vendor relationships to ensure successful collaboration and support for IT projects

To be successful in this role, you will bring the following skills and experience:

• Proven success in managing large-scale IT projects from inception to completion, with strong organizational and coordination skills to manage multiple priorities simultaneously
• Expertise in business analysis tools such as Microsoft Visio, Lucidchart, JIRA, and Confluence, with a strong understanding of SDLC methodologies, including Agile and Waterfall
• Strong leadership and team development skills with the ability to foster a positive, empowering team environment, ensuring high engagement and performance
• Exceptional communication skills to effectively present complex technical ideas in a business-friendly manner, while building strong relationships with stakeholders at all levels.
• Strong problem-solving and analytical abilities, including the ability to assess risks, evaluate solutions, and provide high-quality, customer-focused IT services

Qualifications:

• A minimum of 5-7 years' experience in a similar role, with a at least 5 years working in a project management environment
• A minimum of 2 years of leadership experience leading a business analysis or related team
• An Undergraduate degree in Information Technology, Computer Science or related business discipline is preferred
• Certification as a Certified Business Analysis Professional (CBAP), Certification of Capability in Business Analysis (CCBA), Project Management Professional (PMP), Certified Scrum Master (CSM) or PMI-Agile Certified Practitioner (PMI-ACP) are all assets
• Experience in the public sector is an asset

Hybrid Combines on-site office work with work-from-home flexibility.

Travel Occasional overnight travel may be required.

Benefits You will receive a comprehensive benefits package.

• Employer-paid extended health and dental plan
• A BC Public Service Pension plan with employer contributions
• Generous vacation plus additional personal days
• Paid maternity/parental/adoption leave
• Life insurance, paid sick days, and, if needed, long-term disability
• Wellness supports, including an Employee and Family Assistance Program
• Professional development funds and resources to encourage continuous learning and skill development
• Access to government discounts to travel, cell phones, and more!

Additional Info:
Team: Business Analysis Services
Term/Status: Regular/Full time
Classification/Salary: Excluded Band 3: Position starts at $84,942 to $106,177 annually. This position is under exclusion review

Closing date: October 15, 2024

Apply now! To be considered, please submit an application online.

Successful applicants are subject to a Criminal Record Check.

We strive to ensure that our online application system and recruitment process are accessible to individuals with different abilities and encourage candidates to contact CLBCPeopleS for any accommodation requests.

CLBC encourages applications from all equity-seeking groups.