Job Summary:
The Community Engagement Manager is responsible for acting as the community liaison between the Africa Centre and the broader African descent community. The manager will also be responsible for overall volunteer management and events coordination for the Africa Centre.
Duties and Responsibilities:
Community Engagement
- Strong passion for community, and a visible member of both the Africa Centre and African Descent communities.
- Active participation in major community events including annual cultural festivals and independence celebrations of African and Caribbean countries, as well as black history month and anti-black racism initiatives.
- Demonstrates high communal/political acumen in managing community politics, and Africa Centre’s unique position as a politically neutral organization.
- Work with the Communications Manager & Fund Development Manager in advertising and promoting Africa Centre’s services and programs at community gatherings and events.
Volunteer Management:
- Serve as the point person for volunteer and membership engagement, management, and communication.
- In collaboration with the communications team, ensure periodic communication with members and volunteers.
- When requested, provide referrals to information, resources, and other capacity-building opportunities for agencies funded through the Africa Centre.
- Responsible all aspects of volunteer management, including recruiting, interviewing, orientation, scheduling, relationship building, problem-solving, and attrition
- Engage skills-based volunteers and leverage their expertise in the development and delivery of capacity-building initiatives.
Events Management:
- Manage, plan, and organize business, and social events that promote identity, social inclusion and sense of belonging.
- In collaboration with partners, spearhead events such as the Africa Day Gala, the All-Africa Soccer tournament, the Annual General Meeting (AGM), Black history month and other partnership events to promote inclusion and strengthen sense of belonging.
Education, Experience and Skills
- More than 3 years of experience in non-profit or public sector, volunteer management, collaboration and partnership, community engagement and community building, project management, budgeting and program design.
- French speaking is an asset.
- Demonstrated experience facilitating group processes and fostering community relationships and partnerships.
- Strong problem-solving skills with proven success at identifying, escalating, and resolving issues.
- Ability to influence, negotiate and manage contentious issues to resolution.
- Excellent teamwork, interpersonal and constituent service skills including the ability to work respectfully and inclusively with diverse stakeholders.
- Strong communication and presentation skills (both written and verbal).
- Post-secondary degree in a related discipline, or equivalent work-related experience.
The successful candidate will require the following attributes:
- Relationship Management
- Intrinsically motivated
- Familiarity with African Canadian communities
- Excellent analytical skills
- Demonstrated community development skills
- Superior communication skills, including presentation skills.
- Strong time management skills
Requirements
- 40 hours/week which may involve some weekdays, evenings and /or weekend hours
- Valid driver’s license, and access to a private vehicle
What We Offer
- A collaborative and supportive work environment.
- Opportunities for professional growth and development.
- The chance to make a meaningful impact by supporting the growth and sustainability of Africa Descent Communities.
- Competitive salary and benefits package.