Reception and Administrative Support Assistant Competition #88-24

DO YOU WANT A MEANINGFUL CAREER, HELPING OTHERS? JOIN US!

About the Role

Family Services Employee Assistance Program (FSEAP) provides clinical counselling services to employees of client organizations who may be experiencing problems in their personal, family, or work lives. In addition, the program provides several organizational services to its corporate clients, including workplace consulting, training, and critical incident stress management responses. As a social enterprise of Family Services of Greater Vancouver (FSGV), FSEAP is a fee-generating business, with all of its profits going to support the larger work of FSGV and the Greater Vancouver community.

Working within the mission, vision, values and person-centred philosophy of the Agency, the Receptionist and Administrative Support Assistant is responsible for providing consistent reception and clerical support to the program manager, staff and clients. It actively supports the Agency’s awareness and goals around diversity and inclusion.

About our Opportunity:

Our Valued Benefits:

•       Flexible scheduling

•       Starting at 3 weeks’ vacation for full-time staff

•       3 paid household leave days a year

•       2 paid Wellness Days a year

•       Paid sick days

•       2 1/2 paid Agency days for full-time staff

•       5 paid days for education leave/year

•       1 paid Moving Day/year

•       Subsidized professional association annual dues (if applicable)

•       A work culture that values transparency, teamwork, learning, fairness and integrity

Health and Wellness Resources:

•       Generous health/dental benefits after 3 months.

•       3 flex benefit options to meet your individualized needs

•       Option of psychological/counselling services (up to $1500/year)

•       Employee Assistance Plan

•       Long-Term Disability Plan

•       Insurance, Travel insurance, ++

Pension: Municipal Pension plan enrollment for eligible employees

Work Hours: 35 hours per week

Salary: GS7 $25.07 per hour

Location: East Broadway Office, 1638 E Broadway, Vancouver

Posting End Date: Posting will remain open until filled

What you bring:

Education, Training, Experience

•       Grade XII Diploma

•       Minimum 2 years’ experience in an administrative position

Knowledge, Skills, Abilities

•       Good office-based administrative skills

•       Demonstrated expertise with MSWord, Excel, Outlook, Internet and database software skills

•       Pleasant, calm manner and ability to relate well to children and adults, clients and professionals, in person and on the phone while working in a fast-paced environment

•       Problem-solving skills

•       Effective organizational skills with the ability to prioritize and adapt to changing demands

•       Careful attention to details

•       Ability to work on own initiative as well as part of a team

•       Effective written and verbal communication skills including the ability to liaise with external suppliers

•       Discretion, with an understanding of the need for confidentiality at all times

•       Effective team collaboration and support to achieve team goals

Core Competencies

•       Collaborative Communication, including teamwork & cooperation, interpersonal communication, diversity and cultural agility

•       Personal Effectiveness, including integrity and ethical behavior, personal resilience, adaptability/flexibility, commitment to learning

•       Personal Leadership, including influence, initiative, judgment and decision-making, creativity and innovation

•       Commitment to Excellence, including results focus, client-centered service, planning and organizing, professional expertise and technological proficiency

Additional Requirements

•     Successful completion of a Criminal Record Check

How to apply:

If this describes you, please submit your application to us through our website, https://fsgv.ca/careers/

Only short-listed candidates will be contacted for interviews. Thank you for your interest.

We are committed to recruiting a diverse workforce that represents the communities we so proudly serve, while encompassing the principles of equity, inclusion and diversity. We strongly encourage applications from people of colour, Indigenous communities, persons with disabilities, gender expressions and sexual orientations including queer, trans, and two-spirit people. In our words and actions, we recognize the challenges for those facing inequalities, while acknowledging our privilege, as we continuously strive to remove biases and reduce barriers that individuals may experience in the hiring and job-seeking process. We invite feedback from all applicants who apply for roles within the Agency.

If you require a disability-related accommodation in order to participate in the recruitment process, please email your resume and cover letter (indicating the competition number #88-24 in the email subject line) outlining your interest and relevant experience to   for follow-up. **If you are an internal candidate, please indicate “Internal Candidate” in the Comments section at the bottom of the online application**

Our programs are located on the traditional, ancestral, and unseeded territory of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw(Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt, Katzie, Kwantlen, Kwekwetlem, Semiahmoo, Matsqui, and Tsawwassen First Nations.