Evaluation Lead

About Stepped Care Solutions
We are a mission-driven company and the creators of SC2.0 - a transformative model that fundamentally reimagines mental health systems. We are dedicated to collaborating with organizations and communities to guide the design and implementation of accessible, flexible, culturally relevant, and high-quality mental health and wellness resources and services. Our team is globally recognized for their leadership in transforming mental health systems, their clinical expertise, and their proficiency in implementation science.

Our unique advantage stems from our deep knowledge and extensive experience in applying the SC2.0 model to complex system transformations. We challenge the usual mental health medical model by helping organizations develop person-centric systems focused on empowerment and decision-making control for service users.

We embrace a holistic and synergistic approach to mental health care, acknowledging the abundance of healing resources that lead to access, equity, and flexibility in mental health systems. We believe in the importance of incorporating informal services and peer support, valuing a diverse range of expertise to create a comprehensive and effective system.

At Stepped Care Solutions, our actions are shaped by three core values that drive us toward our vision of Wellbeing Everywhere:

• Mission First - We commit to prioritizing the SCS mission, while embracing challenges and constantly improving our processes. Our team stays updated with best practices, ensuring efficient and effective support for colleagues and clients.

• Better Together - We recognize the power of collaboration and value diverse ideas and perspectives. Our team checks in with one another, offers assistance, and provides direct, gracious feedback, appreciating each member’s strengths and contributions.

• Context Matters - We understand the importance of considering the bigger picture and contextual backdrop for informed decision-making. Our team adopts a holistic approach, going beyond isolated details, to consider the broad impact of our choices.

Position Summary

The Evaluation Lead role is focused on providing evaluation-related leadership, support and expertise to the internal SCS team, as well as to the organizations and communities which we support in  implementing SCS services at the local, provincial, and national levels. 

This position leads the development and implementation of internally- and externally-facing evaluation and continuous improvement plans by leveraging the Stepped Care 2.0 (SC2.0) evaluation framework, tools, and methodologies. This role will also contribute to planning, design, and development of grant and proposal applications, presentations, internal and external reports, manuscripts and other research-related outputs.   

Responsibilities:

Project Evaluation Planning & Execution

Support organizations and communities that are implementing SCS services to develop tailored and culturally relevant evaluation processes and tools, including frameworks, logic methods, data systems, and evaluation plans. To do so, the Evaluation Lead will:   

• Support implementing organizations and communities to develop meaningful and culturally relevant methodologies for collecting data to support the evaluation of the changes they are making .  

• Support the administration, data analysis and use of data collection tools. 

• Facilitate the analysis and application of data and evaluation findings to promote effective decision making and inform continuous improvement.  

• Work with implementing organizations and communities to build their evaluation capacity and ongoing use of the data collected. 

• Plan and facilitate small and large group discussions with key stakeholders contributing to the evaluation process.  

• Develop program and evaluation recommendations and share results in the form of presentations and reports.  

• Contribute evaluation-related expertise to proposals.

SCS Evaluation Program Development

Lead the ongoing development of the SC 2.0 evaluation framework and its continuous improvement:  

• Lead the identification and development of measures, tools, and processes to enable organizations to implement an effective evaluation plan.  

• Identify evidence needs and formulate practice-based questions to inform future evaluation and research. 

• Participate in evaluation working groups and committees in implementing organizations and communities as needed. 

Service delivery evaluation planning and execution

• Lead and support the development and execution of SCS service delivery evaluations (inclusive of those focused on training, implementation consultation/support, and engagement and co-design services) to inform continuous improvement of service offerings. 

Contribute to research and reporting 

• Support analyses and reporting related to SCS services 

• Contribute to research and knowledge translation activities to demonstrate the impact of SCS services, including manuscript development, grant applications, academic and industry presentations, and other mechanisms of thought leadership and knowledge translation. 

Knowledge, Skills and Abilities: 

• Master’s degree (or equivalent) in relevant areas of study including Mental Health/psychology, Health Services and Policy Research, Public Health, Health Sciences, Public Administration, or another related field. 

• 5-7 years of related experience in mental health (preferred), other areas of health, and/or working at the systems level.  

• Experience designing and leading program evaluations using various applied methodologies at the systems level (e.g. outcome, implementation, development), developing logic methods, and associated tools.  

• Experience using a range of quantitative and qualitative research methodologies to guide evaluation processes with a commitment to conducting research in a respectful, ethical, and culturally responsive manner.  

• Experience producing evaluation outputs, including reports, manuscripts and presentations.  

• Capability to meet the eligibility requirements with the Canadian Evaluation Society is considered an asset.  

• Bilingualism (French and English) is an asset. 

• Ability to lead co-design and participatory approaches to developing tailored evaluation plans. 

• Ability to facilitate discussions, engage with partners to co-develop processes and methodologies that meet their need and context. 

• Knowledge of qualitative and quantitative evaluation, research methodologies and data analysis. 

• Ability to synthesize complex information for various audiences.  

• Proven ability to facilitate and present complex information, using knowledge translation methods. 

• Ability to develop innovative techniques with methodological challenges of providing evaluation in mental health settings. 

Working Conditions:  

• Work remotely from anywhere in Canada with the ability to support the core business hours, our team maximizes technology to work collaboratively with others.

• The salary offered will be proportional with experience, ranging from $86,000 to $106,000/year for the successful candidate. 

• Full, competitive benefits, SCS has a flexible work environment with generous vacation time.

• Future travel may be required.

• No two days are alike. We are a passionate group of people who are invested in change, continuous improvement, and transforming mental health systems!

Workplace Diversity, Inclusion & Equality:

SCS is committed to fostering a diverse inclusive culture. Consistent with our stepped care philosophy we believe in the unique contributions that people can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Accessibility:
SCS welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.  If you are a person with a disability and require accommodation during the process, please contact HR at  

A final note:

You do not need to match every listed expectation to apply for this position. Here at SCS, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.