Assistant Security Supervisor

VANCOUVER ART GALLERY                                                               

Regular, Full-Time

The Vancouver Art Gallery believes creativity is fundamental to an open and engaged world. Bring your experience in Security and Building Operations to one of Canada’s leading arts institutions in the heart of downtown Vancouver. 

Reporting to the Director of Facilities & Operations the incumbent is responsible for assisting in maintaining the security of the Gallery. This role involves managing security systems, supervising control room staff and contract guards, and coordinating responses to security incidents. The Assistant Security Supervisor will operate and maintain security systems, monitor CCTV, and assist in developing security policies and procedures. The position requires independent judgment within established guidelines, with oversight from the Director of Facilities & Operations for unusual or complex issues.

What You Will Do

Control Room Management:

•        Monitor and respond to alarms, CCTV footage, and radio communications; deploy guards as needed.

•        Conduct routine maintenance, calibration, and inspections of security systems, adjusting CCTV detectors as necessary for changes in exhibition layout.

•        Assist in developing and implementing security policies and procedures; make recommendations to improve security functions.

•        Perform regular backups of the computerized security system.

•        Handle inquiries from staff and the public at the control room; issue and collect keys, ID passes, and keycards.

•        Supervise, train, schedule, and review the work of control room and contract security staff; approve timesheets.

General Responsibilities:

•        Monitor the Gallery building to ensure the safety of exhibitions, collections, visitors, volunteers, and staff.

•        Assist the Director of Facilities & Operations during emergencies and in overseeing the quality of service, hospitality, and security for visitor comfort and safety.

•        Maintain records and prepare reports on assigned activities.

•        Liaise with contractors, institutions, and emergency personnel.

•        Support the Gallery’s goals in promoting a cohesive brand identity.

This role contributes to the overall success of the Facilities and Operations team and ensures contribution to the Gallery’s strategic goals.

What You Bring to the Role

As Assistant Security Supervisor, you have successfully completed Grade 12 and bring a minimum of 1-2 years' supervisory experience, along with BST 1 & 2 certification and specialized training in security. You also have extensive experience in managing security operations within a computerized environment, preferably in a large public venue. Occupational First Aid Level II certification is an asset.

In addition, you have:

•        Extensive knowledge of security systems, policies, procedures, and regulations.

•        Experience with computerized security, fire alarms, and electronic surveillance.

•        Familiarity with building layouts and security-related infrastructure.

•        Knowledge of hospitality principles and safety regulations.

•        Experience in supervising and training staff, including contract security.

•        Ability to implement security plans, detect suspicious activity, and take preventative action.

•        Strong interpersonal and public relations skills, with the ability to handle diverse situations tactfully.

•        Excellent communication skills, both written and verbal, and experience in record-keeping and report preparation.

COMPENSATION AND WORK ENVIRONMENT

Salary: Pay Grade 18: Step 1: $26.84 per hour.

Schedule:  Tuesday – Saturday. B Shift Pattern: 4pm-12am

This is a unionized position. This assignment falls under the jurisdiction of CUPE Local 15 – VMECW. 

This is an in-office position at the Gallery’s downtown Vancouver location.

The Vancouver Art Gallery offers a welcoming, team-based office culture and we are committed to providing equitable access to everyone.  We actively support accessibility, anti-racism, LGBTQ2S+ inclusion and we encourage diversity in our staff, visitors, volunteers, and programming.  We cultivate a safe space where all voices are heard, valued, and represented.  The Association stands against hatred, discrimination, racism, homophobia, and transphobia. 

TO APPLY

Please send your cover letter and resume, in confidence, by January 24, 2025, to our People & Culture Department via email:

Please note that only applicants with Canadian citizenship, permanent residency or a valid work permit will be considered.

We thank all applicants for their interest; however, only those short-listed will be contacted.

What We Provide for You

The Art Gallery wants you to be your best.  We provide our full-time and regular part-time employees with extended medical and dental coverage, long-term disability and life insurance, joint employer/employee pension contributions and generous vacation entitlements.

Our Values

The Vancouver Art Gallery commits to five core values that guide all that we do:

• We are respectful of the unceded Indigenous territory upon which we are situated
• We are committed to creating an inclusive and respectful environment
• We believe that curiosity is a pathway to innovation
• We establish clear goals and expectations to cultivate a culture of accountability
• We foster successful collaboration through thoughtful communication and active listening

The Vancouver Art Gallery is situated on the unceded territories of the xʷməθkʷəyəm (Musqueam), Sḵwxwú7mesh (Squamish) and səlilwətaɬ (Tsleil- Waututh) Nations. The Vancouver Art Gallery commits to providing equitable access to everyone. We actively support accessibility, anti-racism, LGBTQ2S+ inclusion, and encourage diversity in our staff, volunteers, visitors, and programming. We cultivate a safer space where all voices are heard, valued and represented.

More About the Vancouver Art Gallery

Founded in 1931, the Vancouver Art Gallery is recognized as one of North America’s most innovative visual arts institutions. The Gallery’s celebrated exhibitions, extensive public programs and emphasis on advancing scholarship focus on historical and contemporary art from British Columbia and around the world. Special attention is given to the accomplishments of Indigenous artists, as well as to those of the Asia Pacific region—through the Institute of Asian Art founded in 2014. The Gallery’s exhibitions also explore the impact of images in the larger sphere of visual culture, design and architecture.

The Vancouver Art Gallery is a charitable not-for-profit organization supported by its members, individual donors, corporate funders, foundations, the City of Vancouver, the Province of British Columbia through the BC Arts Council and the Canada Council for the Arts.