Position Title: Program Coordinator, Settlement Services
Organization Structure: Reports to the Programs Manager
Job Classification: Coordinator
Job Status: Full-time
Number of Positions: 1 vacant position
Location: Mississauga
Wages: $33.00/hour for 40 hours/week
This is NOT a bargaining unit position.
We advise all applicants with work permits that obtaining employment with Polycultural will not guarantee the approval of any application for Permanent Resident status and emphasize that Polycultural’s positions do not currently qualify under the government’s Ontario Immigrant Nominee Program (OINP) or Labour Market Impact Assessment (LMIA) initiatives.
About Polycultural
Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.
Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP), and WorkPerks!
Scope
Working as part of the management team, you will supervise a team of Settlement Counsellors, Resettlement Caseworkers, and a Group Facilitator in the operations and execution of settlement and case management services for newcomers and refugees upon their arrival to Canada. This includes the provision of immediate and essential services like needs assessments, orientations, and regular follow-ups to ensure that newcomers and refugees are engaged, and participate in programs that address their needs. Under the direction of the Programs Manager, you will oversee the quality and delivery of services, preparing reports, supervising staff, maintaining required documentation, ensuring the team is meeting all program requirements as per the Organization’s set goals and targets, and representing Polycultural in a professional manner at all times.
Responsibilities
Competencies
Planning & Organizing/Time Management
Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.
Technical Expertise
Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.
Professionalism
Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question.
Self-Management
The ability to manage your own actions effectively and responsibly, well-being and time to achieve organizational goals, self-improvement, and personal growth. To maintain an effective work/life balance in response to a stressful, challenging, and dynamic work environment.
Drive for Results
Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.
Coaching
Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviourally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem. Values the expertise of others and diversity.
Communications
Uses a variety of communication styles and strategies to foster open communications and the exchange of information and discussion on an ongoing basis.
Organizational Understanding
Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization.
Qualifications
Other requirements
In support of persons with disabilities, Polycultural asks that job applicants with disabilities who require accommodation in the recruitment and selection process, to please advise Human Resources if contacted for an interview/testing so that suitable accommodation can be arranged. (In compliance with AODA, 2005, Integrated Accessibility Standards). If you require assistance in sending your resume due to a disability, please contact Human Resources directly.
We thank everyone for their interest in Polycultural; however, only those selected for an interview will be contacted.
Polycultural Immigrant & Community Services hires on the basis of merit and is committed to employment equity.
No phone calls please.
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