WORKING CONDITIONS:

• This is a casual relief position with no guaranteed hours. Availability to work night shift, 11pm to 7am, and Saturday and Sunday shifts, is required. We are unionized facility. Any permanent position shall be granted to internal employee first if they are qualify.
• Working environment is typically in the building and other area in generally agreeable conditions.
• The performance of the job requires the ability to lift/move 20 lbs., reach, bend, twist, stoop, and computer keyboarding.

ACCOUNTABILITIES:

1. Service Delivery

• Clean and sanitize duties, working with residents and ensure their room clean
• Sweep & mop floors, clean washrooms, wipe and sanitize high touch points and areas
• Within the client’s existing environment encourage, where applicable, positive life-style alternatives:  socialization, grooming and hygiene, external social opportunities, respect for dignity of themselves and others, support client ownership of own actions and problem solving
• Hand out and ordering of medications, record medication on computer medical system or manual record sheet, as per policy
• Monitor basic medical care and follow-up documents, help residents book their appointments
• Identify unhealthy and inappropriate behaviors i.e. substance abuse, etc. and consult program Manager
• Crisis Intervention
• Register new residents and properly complete all the documents as required
• Building safety check, identifying any safety and security needs, nighttime bed check, and ensure building’s security and staff/residents safety
• In emergency situation use stairs to evacuate clients in the building to outside safe place
• Available for other duties as needed

1. Clerical/Data Entry

• To perform computer data entries on the client service system, input monthly statistics, maintain accurate records of client stays
• To prepare correspondence and reports to direct Manager
• Answer the telephone professionally, direct calls and take messages as required
• Greet all visitors, directing them to the appropriate area
• Accept mail and deliveries

1. Administrative

• To serve clients in a manner befitting Christian standards, attitudes, principles and goals, with care and concern for the spirit, body and mind of the individual
• Ensure that fire safety and public health standard care is maintained
• As required and as applicable, make suggestions that will improve efficiency, working conditions or procedures to the Manager

 Perform other duties as required.

Education, Qualifications and Certifications

• Minimum Secondary School Diploma
• A post Secondary School education diploma or certificate is an asset.
• Criminal Records Check with vulnerable sector screening , First Aid/CPR certificate, and medical clearance are required.
• Non-Violent Crisis Intervention training and valid driver’s licence are asset

Experience and Skilled Knowledge Requirements

• Computer skills in all aspects of Microsoft Office and client date management system required
• Good oral, written and electronic communication skills
• Good interpersonal skills, self-motivated and disciplined
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities

Skills and Capabilities:

• Attention to detail, problem solving and analytical skills.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Excellent organizational skills, ability to follow detailed instruction.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation. 

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity. 

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. 

Vision Statement

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus. 

Core Values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

We thank all applicants, however, only those candidates to be interviewed will be contacted.