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If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!

Term/Status: Permanent, Full-time (70 hours bi-weekly)
Classification/Salary: Social Program Officer R30, starting at $90,797 annually
Location: Vancouver Head Office (hybrid)
Team: Quality Assurance

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.

At CLBC, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities, racialized people, and those who identify as 2SLGBTQ2+IA. For accommodation needs, please contact CLBCPeopleS at any stage of the hiring process.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

About the Opportunity:

As a Behavioural and Adult Guardianship Practice Analyst at CLBC, you will be responsible for enabling CLBC to provide the highest possible quality of service through effective quality risk management.

In this role, you will work to ensure CLBC staff are aware of and comply with legislation, statutory obligations, CLBC policies, and standards, and engage in complex data analysis and file reviews to ensure continuous quality of service and identify training needs and gaps based on this analysis. You will collaborate with a wide variety of people enabling you to gather information, identify patterns and possibilities for the organization and the individuals and families we serve, and provide recommendations for enhancing services and practices.

Reporting to the Manager, Quality Assurance, this role provides overall consultation, mentorship, education and support to staff regarding all aspects of the adult protection framework, behaviour support & safety and planning.

Key Responsibilities:

• Provides consultation to the regional management team and staff on legislated and policy high-risk issues related to Adult Guardianship (AGA) and Behaviour Support and Safety Planning (BSSP)
• Supports CLBC and the Quality Assurance Manager/Director in legal matters involving the Adult Guardianship Act (AGA) and/or BSSP and may work with CLBC's legal counsel on individual legal matters
• Uses various analysis methodologies and tools to identify key areas of risk and non-compliance and works with Service Delivery teams to mitigate these risks
• Enhances and supports quality practice within regional operations teams by providing mentorship, training, and development opportunities. As part of a multidisciplinary team, contributes to program-based committees, working groups and initiatives, as required
• Works with the Quality Assurance Managers when legal review and legal interpretation of issues is required. This may involve the exploration of legal remedies for high-risk AGA or BSSP scenarios, or situations that involve CLBC responding to current legal claims
• Engages with CLBC leadership and staff under a Just Culture process and systems thinking approach to correct errors in relevant processes, and to identify and anticipate ongoing risks

What you will bring:

• Minimum of 2 years of direct experience in social service delivery, preferably within the community living sector
• A diploma or bachelor's degree in Social Work, Human Services or related field
• To reduce barriers to the application process, we welcome a combination of transferable skills, knowledge, lived experience, and comparable qualifications for consideration.
• Direct experience working with complex cases, risk management, supported decision-making and the operation of community supports and services
• Direct experience working with and responding to the needs of individuals and families
• Experience related to investigations of abuse, neglect and self-neglect, safety plan reviews etc
• Experience with social policy development an asset
• Experience in a public sector organization is an asset.

We're also looking for:

• In-depth understanding of community living principles, person-centred practice, and Adult Guardianship and Behaviour Support planning
• Expertise in research methodologies, comparative analysis, and policy development processes.
• Comprehensive knowledge of community resources and relevant legislation, with the ability to access these for CLBC staff, individuals, and families
• Skilled in assimilating new information, identifying implications, and seizing opportunities.
• Excellent communication, both written and oral, with proficiency in teaching, mentoring, and facilitating groups.
• Strong analytical skills for identifying, defining, and assessing problems in relation to policy and program objectives.
• Proficient in project management, with the ability to plan, implement, and adapt to dynamic environments with shifting priorities and deadlines.

Benefits You will receive a comprehensive benefits package:

• Employer-paid extended health and dental plan
• A BC Public Service Pension plan with employer contributions
• Generous vacation plus additional personal days
• Paid maternity/parental/adoption leave
• Life insurance, paid sick days, and, if needed, long-term disability
• Wellness supports, including an Employee and Family Assistance Program
• Professional development funds and resources to encourage continuous learning and skill development
• Access to government discounts to travel, cell phones, and more!

Additional Info:

• Overnight travel is occasionally required throughout BC
• Successful applicants are subject to a Criminal Record Check
• Five positions available

Closing date: February 10, 2025