Reports to: Director of Operations

Position Location:  2055 Rosser Ave. Burnaby, BC, V5H 0B

The Burnaby Neighbourhood House is a volunteer-driven community-based social service agency located in Burnaby, BC and dedicated to addressing identified community needs through a variety of programs and services.

Overview of Functions of the Position:

The Operations Coordinator works within the BNH staff team to support projects, registration, data collection, reporting, risk management, volunteers, community members, and organizational administration.

Responsibilities:

• Responsible for data collection and reporting
• Responsible for Risk Management assessments, reporting and adherence
• Coordinate various projects for marketing and resources materials and guides for major publications as required
• Manage support staff on various projects and publications as required
• Organize and maintain detailed records, meet deadlines
• Monitor current projects, coordinate team members and volunteers to keep workflow on track
• Responsible for organizing, planning and administration for meetings
• Responsible of the planning and execution of operations for major projects
• Responsible to maintain confidential information and Financial Management 
• Manage existing external relationships and build strong partnerships within the Burnaby Community 
• Administrative Support: general administrative tasks to support operations 

Direct Reports: Yes

Qualifications:

• Degree or diploma and/or accreditation in business administration or equivalent work/education experience
• Solid organizational skills, including multitasking and time-management
• Familiarity with risk management and quality assurance control
• Project Management designation and/or relevant experience 
• Proven experience leading teams and volunteers through project planning and execution 
• Working knowledge of organizational policies, and procedures 
• Excellent oral and written communication skills to facilitate positive interactions with all levels of the organization 
• High proficiency with Microsoft Office Applications including: Word, Excel, Outlook, OneDrive, Forms, and SharePoint
   

In addition to bringing a commitment to Burnaby Neighbourhood House vision and values, the candidate should possess the following competencies: 

• Evolve in Professional Capability – Commit to being better
• Achieve Excellence and Authenticity – Show up with the best version of you
• Leading Others • Develop the Potential in Others – Help people grow and lead 
• Create a Culture of Connection – Build bridges between people and partners 
• Make an Intentional Impact – Advance the strength and cause of BNH

Other Details:   

• BIPOC and 2SLGBTQIA+ candidates are encouraged to apply. 
• Vaccines up to date

Hours of Work:  35 Hours per week   

Accountability:  This position reports to the Director of Operations

Hours & Pay Rate:  $26.79 – $28.43 (dependent on experience) Extended Health benefit package (after 3 months) 3% matching group RSP (after one year)

Deadline:  February 6, 2025

Start Date: Negotiable