COME WORK WITH US!

The Systems Navigator provides intake services for new clients, and provides a comprehensive assessment of their strengths, capacities and needs based on the social determinants of health. They will assist clients in navigating the broader health care system while also establishing and maintaining a strong relationship with community partners.

This position offers a unique opportunity to make a difference in the lives of newcomers and refugees, and those significantly marginalized by poverty, addiction, mental health, and housing issues. This role will work with our newcomer clinic, supporting newcomers to Canada along the continuum of care within a health promotion framework and liaising with interdisciplinary team members and external care providers to facilitate the best plan of care for clients. 

WHY WORKING WITH US IS DIFFERENT

• We hate red tape as much as you do; if you’re tired of the top-down management style, come stretch your decision-making skills
• You’ll have a voice; staff led innovations are at the core of our work
• We stretch for our staff as much as for our clients; we squeeze out every bit of benefit we can for our staff, and have fun doing it
• Staff who choose to work in community are passionate; you’ll be surrounded by colleagues who like their job and want to be here
• It's never boring; apply for a challenge & variety in your work

THE COMPENSATION PACKAGE

• A salary range of $51,000 - $55,000
• Monday to Friday - no weekends!
• A Psychologically Safe and Inclusive Workplace
• 100% employer-paid health & dental package, including up to $2,000/benefit year for mental health, $1,500 for massage therapy
• Healthcare of Ontario Pension Plan (HOOPP)
• Paid sick and personal time, plus vacation up to 6 weeks
• Professional development time and funds

REQUIRED QUALIFICATIONS

• Completion of postsecondary education in social services or related health care discipline
• Experience in community, health and/or social services working with highly vulnerable people
• Ability to assess and evaluate a client’s health and social needs, as expressed by the client
• Understanding of the social determinants of health & health promotion
• Willingness to work with people of diverse backgrounds with an inclusive and anti-oppressive lens

EXTRAS TO TELL US ABOUT

• Experience fostering and maintaining strong relationships with community partners
• Knowledge of community-based services and resources
• Knowledge of trauma and violence-informed care and experience working with individuals experiencing trauma
• French and other language skills are considered an asset in supporting the communities we serve

ABOUT US

For more than 30 years, we’ve provided health & social services to those who experience barriers to care such as poverty, homelessness, language or culture, and complex and/or chronic health conditions. We are viewed as a community leader in newcomer health, care of marginalized women, issues of health equity, client-led service development, and the advancement of partnerships that improve access to vital services for people who are at the margins in our community.