Donor Relations Coordinator, Community Giving and Events

About Us
The Canadian Mental Health Association Alberta Division and Centre for Suicide Prevention (CMHA AB + CSP) focuses on community mental health care, emphasizing education, training, advocacy, and peer and family support in addition to suicide prevention. We are a non-profit organization that operates within the CMHA Federation at the provincial level to enhance mental health of all Albertans.

Job Description
Reporting to the Donor Relations Lead, the Donor Relations Coordinator, Community Giving and Events, assists with the delivery of fundraising programs, including donor-focused community events and outreach. The role is critical in serving as a visible ambassador for CMHA Alberta + CSP who builds authentic, meaningful relationships with donors by leading with trust, empathy, and a commitment to the organization’s strategic plan, mission, and values.

Requirements

• A Bachelor’s degree in a related field, such as Business, Marketing, or Public Relations. A combination of experience and education may be considered. 
• Previous experience with fundraising and donor management.
• Collaborative relationship building with strong communication skills.
• Solid organizational skills with orientation toward details.
• Experience with event management is key.
• Proficient in Microsoft Office, including Outlook, Teams, and SharePoint.
• Experience with SalesForce is an asset.
• Ability to learn quickly, think logically and detailed, manage complex situations and demonstrate creative problem-solving skills.
• Demonstrated ability to communicate effectively in conflict situations, positive attitude, willingness to work constructively in team environment.
• Ability to be self-motivated and flexible, with the ability to manage and prioritize multiple tasks in a fast-paced environment of frequent change.

Hours
This full-time position is based on a 35-hour work week. It is expected that the Donor Relations Coordinator, Community Giving and Events will work five 7-hour days each week during office hours; with flexibility to work occasional evenings and weekends. This position is eligible to work in a hybrid model with a minimum of two days per week in our Calgary office. There will be requirements for travel to support and attend community fundraising events; along with potential travel to other sites within Alberta to support program success.

Responsibilities/Competencies, including but not limited to:

• Relationship management of donors through the identification, cultivation, solicitation and stewardship cycle
• Coordinate and support community fundraising events (including liaising with individual donors, logistics, sponsorships and communications for community third-party and annual fundraising events, such as Run for Life, etc.)
• Manage and analyze donor data utilizing SalesForce and other client management tools
• Identify, coordinate, and implement stewardship initiatives for ongoing engagement with donors
• Assist with development and delivery of fundraising campaigns (mail, digital and personal engagement)
• Support donor communications and outreach (regularly attend third party events, speak at events, prepare presentations and materials for donors, etc.) 
• Serve as external ambassador to advance CMHA Alberta + CSP’s brand identity, broaden awareness of our work, and increase the visibility of our organization to donors.
• Perform other related duties as identified to meet the needs of the organization.