Temporary Full-Time Position: 35 hours per week

Contract Period: March 2025 – November 2025

Salary Range: $36.36 to $42.90 per hour

Location: All LAMP locations with Primary Assignment at East Mississauga Site

LAMP is a HOOPP employer

LAMP Community Health Centre is a multi-service, community based charitable organization that provides a wide range of services to improve a person's health and wellbeing. LAMP uses a coordinated approach to connect people to medical services and other programs that build personal resources. By providing equitable, culturally safe access to care that improves physical, emotional, social and economic wellbeing, people can better manage their health and its social determinants.

The West Toronto Diabetes Education Program (WTDEP) is a program that educates and supports those at risk, with prediabetes or type 2 diabetes over the age of 18 years. Our program spans 5 community health centers in the West Toronto and Mississauga regions.

Job Summary

We’re seeking a compassionate Diabetes Educator to join the WTDEP team! 

In this rewarding role, you'll provide essential support and education to individuals at risk or living with prediabetes or type 2 diabetes, helping them manage their condition and improve their quality of life. Collaborate with community healthcare professionals to create tailored care plans, lead educational sessions, individual counselling, outreach and promote healthy lifestyle choices. If you're passionate about empowering individuals through education and promoting better health outcomes, we’d love to hear from you!

The incumbent will ensure that all organizational policies are followed and adhere to the overall objectives of the program and College standards are maintained.

Primary Responsibilities

•   Provide care within professional scope of practise for clients at risk, living with pre-diabetes or Type 2 diabetes, taking into consideration client’s level of knowledge, readiness to change, lifestyle habits, and socio-demographic background.

•   Develop health maintenance care plan with client and health care team by integrating information about client’s health status, clinical practice guidelines, and available community resources.

•   Be able to identify and prioritize complex health and social issues.

•   Ensure complete, accurate, and timely documentation of program activities and medical records.

•   Monitor for accuracy, quality, and thoroughness through participation in chart reviews.

•   Communicate information clearly and concisely to clients and health care providers on a regular basis.

•   Experience with case management and case coordination with members of the interdisciplinary team and services within the community.

•   Create and facilitate health education classes and hands-on sessions on various topics related to diabetes (cooking workshops or physical activity classes).

•   Identify and build relationships with various community partners.

•   Present clinical practice guideline updates to health care providers and clinical partners.

•   Provide learning opportunities to students, new hires, and colleagues.

•   Recommend improvements to existing procedures/services.

•   Facilitate teamwork and promote group effectiveness.

•   Respect people of diverse backgrounds and perspectives.

•   Expected to participate in LAMP and West Toronto DEP committee work aimed to improve programs and client care.

•   Other duties as assigned by Manager

Required Qualifications

•   Bachelor’s degree in Human Nutrition, Kinesiology & Health Science or other health related discipline.

•   Must be a Regulated Health Professional in Ontario (Registered Dietitian, Registered Kinesiologist etc.)

•   Current membership in good standing from respective professional college.

•   Hold professional liability insurance in accordance with the requirements set out by the respective college in Ontario.

•   Experience working within a community setting.

•   Three to five years’ experience; preferably in community-based diabetes care.

•   Certified Diabetes Educator (CDE) or willing to attain within the first year of employment.

•   Strong knowledge of diabetes pathophysiology, related laboratory values, and pharmacotherapy.

•   Advanced experience and strength in application of motivational interviewing counselling techniques in an adult population.

•   Good working knowledge of the Diabetes Canada Clinical Practice Guidelines. 

•   Demonstrated ability to teach and facilitate groups using principles of adult learning.

•   Strong skills in lifestyle counselling (diet, exercise, stress management etc.), evidence-based practice, outreach, health promotion, team work, and problem solving.

•   Sound clinical judgement with regard to treatment recommendations.

•   Superior problem-solving skills and independence, with the ability to prioritize and time manage in a very busy and demanding office environment.

•   Excellent interpersonal skills necessary to work effectively across all levels of the organization’s diverse workforce.

•   Excellent communication skills, both verbal and written, with the ability to clearly convey information and ideas.

•   Positive attitude and dependable with strong initiative and the ability to work both independently and in a team-oriented atmosphere.

•   Open minded, eager, and willing to constantly learn and improve oneself.

•   Respect people of diverse backgrounds and perspectives.

•   First Aid and CPR is a requirement and must be kept current.

•   Valid Driver’s License is an asset.

•   Knowledge of LAMP Community Health Centre, East Mississauga and/or the South Etobicoke community.

•   A second language that is reflective of the community being served is an asset.

Proficiency in the Following Computer Skills

•   Solid working knowledge and ability to navigate a PC windows environment, including shared drives.

•   Strong skills and experience using Microsoft applications (Word, Outlook, Excel, PowerPoint & Publisher).

•   Strong skills and ability to easily navigate the internet/intranet environment.

•   Experience and accuracy using database applications (i.e. Electronic Health Records).

•   Ability to learn new software quickly and willingness to continuously develop technology skills.

Working Conditions

•   Work up to one evening per week and up to one weekend per month.

•   Working with clients with complex social and medical needs.

•   May require independent work with variability in interdisciplinary supports.

•   High caseloads - must be able to multitask, work in a fast paced, multi-faceted environment and make efficient decisions.

•   Travel to multiple locations for clinics, mobile clinics, and outreach.  Driver’s license (G or G2) and vehicle recommended.

•   Ability to effectively understand the appreciation of guiding fundamentals at LAMP, i.e. Health Promotion, Anti-Oppression; Harm Reduction and the principles of community-based practice.  “Walk the talk.”

•   There is an expectation for all employees to participate in two events per year for the agency; these events may be during the evening or on a weekend.

Physical Requirements

•   Data entry, with long periods of time sitting stationary in front of a computer monitor while keyboarding.

•   Ability to balance all job requirements in a busy atmosphere, including responding promptly to all communication.

•   Frequent standing and sitting for extended periods of time and some occasional lifting may be required.

•   Moderate Activity levels: Physical activity classes if under college scope of work.

•   Demonstrates good and safe work habits, and maintains a clean working environment.

•   Ensures full compliance with LAMP’s Health and Safety regulations and LAMP’s policies and procedures.

As part of our mandate for inclusivity, reasonable accommodations can be made for all incumbents to perform the described physical functions of the aforementioned job.

LAMP Community Health Centre is dedicated to achieving a workforce that reflects the diversity of the community it serves and encourages applications from equity seeking groups.