Vendor and Volunteer Coordinator
4 days per week (FTE 0.8)
Salary Range: $40,000–$45,000
Start Date: ASAP

About Megaphone

Megaphone is an award-winning social enterprise based in Vancouver that creates low-barrier economic opportunities and amplifies the voices of people experiencing poverty and homelessness.

Founded in 2007, Megaphone publishes Megaphone magazine, the Hope in Shadows calendar, and the Voices of the Street anthology. At the core of our work is the Vendor Program, which responds to the lack of accessible income opportunities for people facing barriers to traditional employment. Each year, we train and support more than 150 vendors to sell our publications on the streets of Vancouver to earn income and build connections with the broader community.

Our Mission: To change the story on poverty by promoting social equity, amplifying marginalized voices, and creating meaningful work.

Job Description

The Vendor and Volunteer Coordinator supports the heart of Megaphone’s work: our Vendor Program and volunteer initiatives. This role involves program coordination, community outreach, vendor and volunteer engagement, and administrative support. It’s equal parts logistics, relationship-building, and creativity.

This position is based at Megaphone’s Downtown Eastside office and reports to the Executive Director.

Who We’re Looking For

You’re a people person who knows how to get things done. You bring energy and empathy, initiative and patience. You thrive in dynamic environments, are organized and self-motivated, and understand how to collaborate while also taking ownership of your work. You’re just as comfortable coordinating an event as you are updating a spreadsheet—and you care deeply about working in community.

Key Responsibilities

Program Coordination

• Collaborate with staff to deliver and evolve the Vendor Program

• Plan and lead vendor recruitment, training, and community-building activities

• Coordinate key events: Vendor Advisory Board meetings, monthly vendor meetings, summer BBQ, and winter holiday party

• Assist with seasonal depots: communications, delivery, and cash collection

• Develop and lead the Volunteer Program (including the Street Team), with support from staff

• Supervise and support volunteers at events and activities

• Maintain accurate program data and statistics

• Support timely distribution of program honoraria

• Conduct outreach through phone calls, flyering, and community engagement

Administration

• Operate the vendor sales desk and maintain financial records

• Complete daily cash-outs from shifts

• Participate in regular team and one-on-one meetings

• Contribute to organizational events and fundraisers

• Help update policy documents and best practices

• Support vendor payout processes for online sales

• Contribute to vendor-related social media and communications

Required Qualifications

These are essential for success in the role:

• A compassionate and non-judgmental approach to working with people facing multiple barriers or lived experience of poverty/homelessness

• Outgoing and confident with excellent interpersonal skills

• Strong verbal and written communication

• Organized, self-directed, and able to manage multiple priorities

• Comfortable working independently and collaboratively

• Proficiency with Google Workspace (Docs, Sheets) and social media platforms (Facebook, Twitter/X, Instagram)

• Valid Class 5 driver’s license

Nice-to-Have Qualifications

You don’t need all of these to apply, but let us know if they apply to you:

• Experience working with marginalized communities, including unhoused or low-income individuals

• Conflict de-escalation training or relevant experience

• Experience in sales, community outreach, or organizing

• Group facilitation or teaching experience

• Comfort with setting and maintaining boundaries

• Experience with NationBuilder, Salesforce, or other databases

Equity Statement

We strongly encourage applications from individuals of diverse backgrounds, including—but not limited to—Indigenous people, racialized folks, LGBTQ2+ individuals, women, people with disabilities, and those with lived experience of poverty, homelessness, mental health issues, or other forms of systemic oppression.

Thanks for your interest in Megaphone. Only shortlisted candidates will be contacted.

Not a perfect match? That’s okay. We’re looking for the right person, not a perfect résumé. If you have relevant skills and are excited about this work, we encourage you to apply.