Position Summary

The Support Worker provides a range of supports, serving homeless/at-risk individuals, many of whom are living with mental illness, substance use and/or HIV. Using a strengths-based model, the Support Worker participates with tenants in the development and implementation of service plans, including assessment; goal setting, achievement, and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery, and leisure/recreational supports. The Support Worker works closely and collaboratively with other direct service staff, family, and external service providers, advocating for access and rights as needed. The Support Worker also provides daily supports including medication administration, building security, crisis intervention, health and recreational groups and general problem solving.

Job Competition # job2025.081           

Closing Date: Midnight, April 21, 2025

Job: Support Worker, Sechelt Hightide Modular Housing, Permanent Part-Time, 0.8 FTE

Hourly Range: $31.56 – $33.28 (BCGEU, Grid 34)       

Hours: 60 bi-weekly

Schedule: Wednesday – Saturday 11PM – 7AM. At present, includes a 30-minute paid meal break.

Work Site: Sechelt, BC

Start Date: As soon as possible

A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.  

In addition, you will be paid a shift premium of $2.50 per hour for the entirety of each night shift worked. “Night shift” means any shift in which the major portion occurs between 12:00am and 8:00am.

Program Summary

Opened in April 2019, Sechelt Modular housing provides 40 units of single room occupancy (SRO) housing to low-income individuals 19 years of age or older who live in the community, have a history of homelessness and who need additional support services to maintain housing. This supported housing program is staffed by a combination of support workers, including an Indigenous Cultural Liaison Support Worker and a Peer Services Support Worker.

Each unit contains a private bathroom with toilet, shower, and sink, as well as a kitchenette. The building has 24/7 staffing, with a minimum of two staff working on site to maintain the building, deliver programs, support tenants, and ensure a safe environment within the building. The program supports also include an onsite kitchen facility and a cook to prepare at least one hot meal per day. The building also has custodial, home support and facilities management staff.

QUALIFICATIONS

Many forms of education and experience are valued, including volunteering, and lived experience of mental illness/addiction/homelessness. Minimum education and experience include:

• A Diploma in community social services.
• Two (2) years year of recent, related work experience; emphasis on mental health, addictions, homelessness and/or social services.
• Or an equivalent combination of education, training, and experience.
• Current First Aid and CPR certification.
• Naloxone certification.

Key Skills and Abilities

• Establish a dignifying and purposeful relationship with the client, contacting and getting to know the client as a unique individual, and clarifying the role of the PSS and client in the service planning process.
• Ability to identify and work to increase client strengths, including the use of hope inducing strategies and assisting the client in self-managing their illness and other aspects of their life.
• Informally teach harm reduction, life skills.
• Respond to problematic behaviour using an understanding of the behaviour's context and function.
• Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
• Knowledge of mental health diagnoses, medications, treatment, and support resources.
• Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction
• Knowledge of diagnoses, treatment, and support resources in the areas of substance use, physical health, HIV and Hepatitis C.
• Knowledge of the housing continuum, including supported housing systems and program models for special needs populations.
• Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals.
• Ability to resolve crisis situations effectively and safely.
• Ability to work both independently and collaboratively as part of a team.
• Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations.
• Physical ability to perform the duties of the position.