Summary
The Centre Wakefield La Pêche COOP (CWLP) is seeking a dynamic, self-motivated, and experienced General Manager with a strong accounting background, and people Management skills. This combined leadership role requires an individual who can manage day-to-day operations, manage sales and marketing of event and rental spaces, as well as manage our recreational programming. The General Manager is also responsible to manage staff, while ensuring the Centre’s financial health is stable and sustainable. The General Manager will be responsible for overseeing financial accounting, managing budgets, grants and fundraising efforts while also leading staff and program development to further the mission of the Centre.
Responsibilities
As the GM, you will report to the Board of Directors and collaborate with various stakeholders to drive the Centre's growth and sustainability in a multi-stakeholder environment driven primarily by our membership and community at large.
Program & Operations Management
• Lead and manage all aspects of CWLP's programs and operations, ensuring they align with the Centre’s strategic objectives.
• Oversee the planning and execution of cultural, recreational, and community-focused events and programs, including outreach and partnerships with local businesses, regional organizations, and community groups.
• Manage the daily operations of the Centre, ensuring the facilities are running smoothly, and that staff, contractors, and volunteers are effectively supervised.
• Develop, implement, and evaluate the annual work plan and budget in collaboration with the Board.
• Ensure compliance with safety regulations and procedures for staff and facility management.
Accounting & Financial Management
• Oversee all financial accounting using QuickBooks Online, including accounts payable, accounts receivable, payroll, deferred revenue, and customer deposits.
• Manage cash flow, monitor revenues and expenditures, and prepare regular financial reports for the Board.
• Ensure month-end and year-end accounting processes are completed accurately and on time, including the preparation of documentation for the external annual review.
• Develop and manage the annual budget in collaboration with the Board Treasurer, identifying opportunities for cost savings and operational efficiency.
• Track project revenues and expenses, and report on grant activity, ensuring all funds are used in compliance with grant terms and regulations.
• Identify opportunities for process and system improvements to enhance financial operations and support overall organizational growth.
Fundraising & Community Engagement
• Develop and implement a fundraising strategy to support the Centre's financial sustainability.
• Liaise with contributors, grantors, community partners, and municipal agencies to secure financial support.
• Represent the Centre at community events, fostering relationships and building partnerships with organizations that share CWLP’s mission.
• Collaborate with the CWLP Community/Outreach Coordinator on public relations and community engagement initiatives.
Staff & Volunteer Management
• Recruit, train, supervise, and evaluate staff, volunteers, and contractors, ensuring all roles align with the Centre’s goals.
• Support ongoing staff development and training, and implement performance evaluations. Lead the creation of a positive, inclusive, and effective work environment.
Reporting & Administrative Duties
• Prepare and present monthly reports to the Board on the Centre's activities, financial status, and forward planning.
• Maintain and update policies and procedures for financial and operational efficiency.
• Prepare ad hoc reports as requested by the Board or external stakeholders.
Qualifications
Education & Experience
• A certificate, diploma, or degree in accounting, business administration, or a related field.
• Minimum 3 years of experience in a management position, ideally within a non-profit, cultural, or community- based organization.
• Strong financial management skills with experience in budgeting, accounting, and financial reporting.
• Experience in fundraising and community engagement.
• Proven track record in overseeing cultural, recreational, or community programs and managing staff and volunteers.
Skills & Abilities
• Proficient in QuickBooks Online or similar accounting software.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills in both English and French.
• Ability to think strategically and manage multiple projects simultaneously.
• Ability to build relationships with diverse stakeholders and work effectively in a multi-stakeholder environment.
• Experience with grant reporting and financial oversight for non-profit organizations is preferred.
Personal Attributes
• Creative problem solver with strong leadership and interpersonal skills.
• Detail-oriented, with the ability to manage competing priorities and tight deadlines.
• Flexible and adaptable, with a willingness to work evenings or weekends as required.
• Strong commitment to the values of inclusion, community engagement, and cultural development.
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