Position Overview
Together Project, an initiative on MakeWay Charitable Society’s shared platform, connects refugee newcomers and volunteers to build stronger, more integrated communities. Our Welcome Group Program matches groups of volunteers with newly arrived refugees for three to six months of social and integration support. Volunteers can help newcomers practice English, navigate services like healthcare, find a job, access education, or simply build their social networks. The ultimate goal is the empowerment of newcomers to make progress towards their individual goals, and to provide a platform for the community to engage in that process. Together Project launched the Welcome Group Program in Toronto in 2017 and is now expanding the program to Moncton, Vancouver, and Winnipeg.

Together Project is seeking a motivated individual, who is passionate about building welcoming communities, to help us launch the Welcome Group Program in Moncton as our New Brunswick Programs Lead. The New Brunswick Programs Lead will deliver the Welcome Group Program in Moncton, with potential for growth to nearby communities over time. The Programs Lead will coordinate community outreach in order to recruit and onboard new volunteers, lead them through vetting and training, and guide them as they support local refugee newcomer households. At the same time, they will introduce the program to refugee newcomers, interview them to learn of their unique needs, and match them with the most appropriate volunteers. They will also serve as Together Project’s main point of contact with our local lead agency partner and coordinate with other local partners in the sector. 

As our New Brunswick Programs Lead, you will be helping us continue building an incredible network of dedicated and passionate volunteers, connecting them with people who might never otherwise meet, in an opportunity to make a real change in the lives of newcomers to Canada. You will be working in a small but Canada-wide team with a lot of opportunity to grow, be challenged, and have impact.

Contract Duration: 16 June 2025 - 15 June 2026, renewable
Location: The successful candidate will work from their home office in the Moncton area, and will have telecommunication and computing equipment provided; compensation for some office-related expenses can also be provided. An option for a desk in a shared office space may be an option.
Salary range: $50,000-$60,000 annual salary, based on level of experience working with volunteers and newcomers; three weeks paid vacation; and employee benefits package.

Key Responsibility Areas
The New Brunswick Programs Lead is responsible for:

• Community engagement: champion the Welcome Group Program in Moncton in order to recruit volunteers, and lead their onboarding, vetting, and training.
• Partner coordination: liaising between Together Project and community partner organizations to coordinate newcomer participant recruitment and onboarding, as well as supporting volunteers in communicating with partner staff when necessary.
• Newcomer outreach: onboarding newcomers as they are referred to our program by local partners, understanding and recording their priorities and preferences, and answering questions about Together Project’s Programs.
• Volunteer management: developing and maintaining Together Project’s New Brunswick volunteer database, identifying and tracking volunteer skills and competencies, forming volunteers into groups, and making decisions on appropriate matches between volunteers and newcomer program participants.
• Match making and supervision: making and supervising matches between volunteers and newcomers from beginning to end, facilitating introductory meetings, guiding volunteers with how they can provide support, and referring them to services and resources as required.
• Partner development: building Together Project’s presence in New Brunswick through cultivation of strong working relationships with local partners and funders. Coordinating with Together Project’s anchor settlement agency partner in Moncton.
• Performance measurement: acting as the main liaison between Together Project and its New Brunswick community, supporting the program team with measuring program impact, and working with the communications team to document the participants’ stories.

Qualifications Required

Education:

• Post-secondary degree or diploma or graduate degree or related field (political science, international relations, immigration and settlement, social work), and/or equivalent lived or professional experience working with newcomers and volunteers.

General experience and skills: 

• Ability to work with a small, mission-driven team in a sensitive, respectful manner.
• Experience in working with people from diverse cultural backgrounds.
• Strong interpersonal skills required. Applicants should be comfortable meeting new people, conducting interviews by phone and video call, and communicating clearly and professionally.
• Excellent organizational skills, especially with regards to scheduling and database management.
• Experience in community organization/mobilization and volunteer outreach and management.
• Experience working with newcomer populations and/or marginalized populations is an asset.
• Lived experience as a newcomer to Canada is an asset.
• Strong work ethic; ability to multi-task and work independently.
• Advanced verbal and written knowledge of English required, proficiency in other languages is an asset.

Software Experience and Skills:

• Proficiency with Google Workspace (e.g. Docs, Sheets, Drive), Microsoft Office Suite, and social media platforms (Twitter, Instagram, and Facebook).
• Experience using Better Impact, SurveyMonkey, and MailChimp is an asset.

Travel and schedule requirements:  

• A flexible schedule is an asset, in order to periodically meet volunteers after working hours.