Position Summary
The Facility Operations Coordinator is a hands-on position with responsibility for coordinating the administrative, maintenance, materials management, and housekeeping facets, in multiple units of housing for people who are residents of our programs. This position performs building maintenance functions and inventory control, rent collection, and tenant intake/exit. The Facility Operations Coordinator supervises janitorial staff and liaises with the Program manager and support staff. The position may require some evening work. It requires understanding and supporting the mission and values of RainCity Housing and the models/methods of supporting the people who access our services, including models of Housing First and Harm Reduction.

Job Competition # job2025.161
Closing Date: Midnight, July 01, 2025
Job: Facilities Operations Coordinator, Hightide, Permanent Part-Time, 0.6 FTE

Hours: 45 hours bi-weekly
Hourly Range: $32.49 – $34.18 (BCGEU, Grid 35)   
Schedule: Monday – Tuesday 8:00AM – 4:00PM; Thursday 8:00AM – 4:00PM. At present includes a 30-minute unpaid meal break.
Start Date: As soon as possible.

Program Summary

Opened in April 2019, Sechelt Modular housing provides 40 units of single room occupancy (SRO) housing to low-income individuals 19 years of age or older who live in the community, have a history of homelessness and who need additional support services to maintain housing. This supported housing program is staffed by a combination of support workers, including an Indigenous Cultural Liaison Support Worker and a Peer Services Support Worker.

Each unit contains a private bathroom with toilet, shower, and sink, as well as a kitchenette. The building has 24/7 staffing, with a minimum of two staff working on site to maintain the building, deliver programs, support tenants, and ensure a safe environment within the building. The program supports also include an onsite kitchen facility and a cook to prepare at least one hot meal per day. The building also has custodial, home support and facilities management staff.

  
Qualifications
Our mission is to advance social equity by building upon the strengths of our community and of each individual. We are looking for employees who will be dedicated to helping fulfill our mission. Many forms of education and experience are valued, including volunteering, and lived experience of mental health/substance use/homelessness. Minimum education and experience include:

• Grade 12
• Building Manager (Residential) Certificate
• 2 years related experience.
• Knowledge of WHMIS principles and safety protocols, WHMIS certification preferred.
• Or an equivalent combination of education, training, and experience.
• First Aid/CPR training
• Valid BC Driver’s License.

Key Skills and Abilities

• Ability to operate related equipment.
• Strong interpersonal and communication skills; including sensitivity to diverse backgrounds.
• Ability to work with a variety of tenants. Demonstrates understanding of oppression and marginalization as related to homeless individuals.
• Able to complete a variety of computer-based paperwork and administration duties. Computer literate in Windows, MS Word, Excel, and Outlook.
• Able to enforce RainCity Housing and tenancy requirements in a sensitive manner, in consultation with Support Workers.
• Physical ability to carry out the work including performing heavy cleaning duties and ability to use a dolly to move heavy items such as kitchen appliances.
• Ability and experience doing small repairs such as repairing holes in drywall and installing toilets and other plumbing fixtures.
• Basic understanding of HVAC systems, wiring and electricity, and conventional and electronic lock systems.
• Ability to communicate effectively both verbally and in writing.
• Ability to plan, organize and manage their workday so that work is completed in a timely manner despite interruptions.
• Ability to identify an emergency and respond appropriately.
• Must wear steel-toed footwear when appropriate, and other safety equipment when needed such as eye and head protection.