Position summary

The Manager, Facilities is responsible for the efficient and safe operation and technical maintenance of St. Felix Centre’s physical spaces across multiple sites-including buildings, grounds, related infrastructure and the organizational vehicle fleet. The incumbent will plan and oversee routine and preventative maintenance for both facilities and vehicles, coordinate with external contractors for repairs and renovations, and ensure compliance with OBC, Fire Code, AODA, OHSA, Ontario Heritage Act and relevant vehicle safety regulations. The Facilities Manager will also contribute to long-term facility and fleet planning in alignment with the organization’s mission and needs. Additionally, the Facilities Manager will oversee facility and fleet-related budget lines, ensuring cost-effective resource allocation and financial accountability. This position will also manage direct reports.

RESPONSIBILITES

Facility Operations & Maintenance

• Oversee day-to-day maintenance, repairs, and technical upkeep of all St. Felix Centre’s buildings, grounds, and related infrastructure.
• Develop and implement maintenance schedules, standard operating procedures, and record-keeping systems for critical building systems to ensure facilities are safe and fully operational.
• Conduct regular inspections and audits to maintain high standards of facility safety and readiness.
• Lead and manage renovation, repair, and upgrade projects, monitoring timelines, quality, and overall outcomes
• Coordinate and oversee regular pest control treatments, addressing issues promptly.

Compliance & Safety

• Ensure ongoing compliance with all relevant building codes, OBC, Fire Code, AODA requirements, and Ontario Heritage Act.
• Develop and maintain necessary protocols (e.g., Emergency, Maintenance, Fire Safety).
• Regularly review and update emergency and evacuation plans.
• Ensure staff are trained in emergency response and fire safety procedures.
• Ensure barrier-free access and proactively identify and address accessibility issues in compliance with AODA standards.

Financial & Budget Management

• Manage and monitor facility- and fleet-related budget lines as assigned by the Director of Operations, ensuring alignment with financial strategies.
• Contribute to budget planning for facility maintenance and improvements; identify cost-saving measures and track expenditures.

Vendor & Contractor Management

• Establish and maintain productive relationships with vendors and contractors.
• Ensure all repairs, inspections, and renovation work meet established quality, safety, and compliance standards.

Internal Coordination

• Collaborate with internal departments to ensure that facility conditions support the needs of various programs and initiatives

Reporting & Communication

• Provide regular reports and updates to the Director of Operations on facilities conditions, maintenance plans, projects, and compliance status.
• Provide direct supervision of personnel responsible for conducting repairs and technical maintenance across multiple St. Felix Centre’s sites-including buildings, grounds, related infrastructure and the organizational vehicle fleet.

Strategic Planning & Fleet Management

• Participate in long-term strategic planning to enhance the effectiveness and sustainability of facilities and fleet operations.
• Oversee the organizational vehicle fleet, ensuring vehicles are properly maintained, safe, and operational under various weather conditions.

Education

• Completion of an undergraduate degree in a relevant field (BFM, BBA) plus FMP and CFM certification, or commensurate work experience.
• Current certification as a Joint Health and Safety Committee member.
• Working knowledge of AODA requirements and their application in facility management is considered an asset;
• Expertise with Fire Code requirements and their integration into facility operations is considered a strong asset;
• Experience developing safety, emergency and maintenance protocols;
• Proficient knowledge of OBC, AODA, Fire Code, Ontario Heritage Act, and OHSA.

EXPERIENCE

• Minimum 3 years’ experience working in facilities management;
• Minimum 2 years’ supervisory experience;
• Proven experience liaising with external contractors, scheduling maintenance, reviewing invoices and work orders;
• Hands-on experience with minor repairs and maintenance
• Demonstrated knowledge of building systems (e.g. HVAC, electrical, plumbing);
• Demonstrated knowledge of Health and Safety protocols in a facility context;
• Participation in a Joint Health and Safety Committee;
• Prior experience supporting individuals facing homelessness is considered an asset;
• Experience working in a unionized environment and administering a collective agreement would be a preferred asset.
• Knowledge of low barrier and anti-oppressive approaches considered an asset.

SKILLS

• Working knowledge of WHMIS;
• Proficient in Microsoft Office (Word, Excel, Powerpoint), Zoom, Google Suite;
• Strong written and verbal communication skills;
• Ability to lift up to 50 lbs and other physical activities including walking, standing, sitting, lifting and bending for continuous periods;
• Ability to adapt and multitask in a fast paced and highly dynamic environment.