Encompass Support Services Society is an accredited, non-profit organization that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those, we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the diverse First Nations, Inuit and Métis people who make Langley their home.

Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.

Our vision is to empower individuals, to connect people, and to enrich lives. We value Integrity, Inclusion, Collaboration, and Community.
Our programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community.  Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals and families.

The Opportunity

We are currently looking for self-directed, engaging, energetic part-time Communications Assistant to join our growing team. This position assists the organization in effectively engaging and informing the community (internal and external) through social and digital media and communications strategies to foster engagement and support ESSS’ mission, vision, and values.

JOB POSTING: 2025-0100 Communications Assistant
DATE: June 10, 2025

POSITION: Communications Assistant
                   Temporary, Part time
END DATE: 18-month contract with the possibility of extension

HOURS OF WORK: 22.5 Hrs per week

SALARY RANGE: CSSEA Wage Grid 10: $26.83 – $29.76 hourly  (Depending on experience and qualifications)

BENEFITS: Not Eligible
VACATION: As per ESS policies 
START DATE: Preferably August 2025    
CLOSING DATE: This posting will remain open until the position is filled   

Key Duties and Responsibilities
•    Supports the development and communications of ESSS information through social media and ESSS websites.
•    Supports the day-to-day creation, monitoring, and maintenance of compelling and dynamic content, including media releases, newsletters, images, videos, and digital engagement, ensuring that all content is in-line with Encompass’ mission, vision, and values.
•    Monitors trends and issues and recommends ways to further market programs and services via digital media platforms.
•    Works with Communications and program teams to coordinate external (such as advertising and marketing) and internal communications.
•    Supports the preparation and distribution of content, including but not limited to print and digital content, signage, presentations, reports, and display materials (such as brochures and posters).
•    Supports the implementation of communication plans, strategies, and priorities as required.
•    Assists with the planning and execution of special events and may provide administrative and/or on-site support.
•    Maintains updated active media listing directory and/or develops and maintains an up-to-date and comprehensive database of contacts for report/e-newsletter distribution.
•    Participates in various committees and meetings as requested.
•    Provides administrative support to leadership team as required.
•    Develop and maintain strong relationships across the range of community partners and internal programs.
•    Proofreads, edits, and fact checks content prior to internal/external distribution or publication via website, newsletter, or email.
•    Performs other related duties as necessary.

Qualifications:

1.    Education and Knowledge
•    Relevant post-secondary education in a discipline related to administration, communications, public relations, business, or other related discipline. 
•    One to three years of experience in a Communications role, preferably in social and digital media.
•    Or, an equivalent combination of education, training, and experience.
•    Current First Aid Certificate

2.    Skills and Abilities
•    Experience with Meta Business Suite, Canva, Weebly, Survey Monkey, WordPress and MailChimp.
•    Experience with Facebook, Instagram, X (formerly Twitter), and LinkedIn; and familiar with social media trends (Reels, Stories, etc.) and target audiences.
•    Outstanding oral and written communication with strong attention to tone, detail, and messaging.
•    Ability to create social media strategies and engaging content, and tailor them for a variety of platforms and diverse audiences.
•    Familiarity with video production or editing (photo/video) an asset.
•    Excellent creativity, technical, time management, multi-tasking, and interpersonal skills.
•    Adaptability and willingness to learn new tools/platforms
•    Knowledge of public relations and marketing an asset.
•    Proficient in Microsoft Office Suite and Windows OS.
•    Ability to operate and maintain all general office equipment.
•    Professional, confidential, friendly, courteous, respectful and motivated.
•    Ability to anticipate needs and exercise good judgment.
•    Demonstrated interest in the social services sector.

3.    Other Information
•    Police Information Check

At Encompass Support Services Society, we have prioritized equity, diversity, and inclusion. We strive to embed these principles in our programs and services and in fostering an environment of dignity, respect, and belonging. We encourage applications from persons with historical and/or current barriers to equity, who will work respectfully within our inclusive organization and diverse community.

In lieu of a resume and cover letter, applicants are welcomed to submit a video application. Please email your video at and include the following information:
•    Introduction and educational background: Introduce yourself and provide a brief overview of your educational background and why you’re applying for the role.
•    Work experience: Please describe your previous/current role and responsibilities and how it is relevant to this position
•    Skills and Abilities: What specific skills or strengths do you bring to this role?